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Best Western River Cities eef - (888) 608-6346
Best Western River Cities, 31 Russell Plaza Drive, Russell, KY -(888) 608-6346
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BOOK ONLINE OR CALL - (888) 608-6346
4
HOTEL RATING: 
VERY GOOD
4 out of 5 (132 Ratings)
0.6 miles from Russell centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Located in Ashland 14 mi from Huntington Best Western River Cities features an outdoor pool and fitness center. Every room at this hotel is air conditioned and has a flat-screen TV. Every room comes with a private bathroom equipped with a shower. There is a 24-hour front desk at the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
w
Non Smoking
q
Accessible
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` vending machine
` alarm clock
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Desk/workspace available
` Cleaning products available

Best Western River Cities Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Jerry Fri, 22 November 2024

Bad

5

Exceptional - 5.0 out of 5

James Thu, 21 November 2024

It was wonderful!

Liked: It was clean. The staff was very friendly. The breakfast was good. I also bought a few sodas from their market and they were very reasonably priced.
Disliked: We only had 2 towels in the bathroom. Granted we only stayed for 1 night, but it would have been nice to have a fresh towel for our morning shower. But this is nit picking. I'm sure if I would have went to the front desk and asked for 2 more towels they would have been provided. I was just being lazy.

2.5

Fair - 2.5 out of 5

Alan Mon, 18 November 2024

Probably will look elsewhere for...

Disliked: Continental breakfast. Or lack there of

4.5

Wonderful - 4.5 out of 5

Joe Mon, 11 November 2024

Exactly what we needed and...

Liked: Clean, good staff, updated look.
Disliked: The elevator dings very loud at all hours of the night. Breakfast ends a little early

5

Exceptional - 5.0 out of 5

Caroline Sun, 10 November 2024

Loved this clean, updated hotel!

Liked: The staff who checked us in were super nice. Both the hotel lobby & our room were both very clean. The hotel is nice & updated. We stayed there to go to a concert and we were less than 10 minutes from the venue, which was perfect.
Disliked: N/A

3.5

Good - 3.5 out of 5

Kimberly Fri, 8 November 2024

Good value

Liked: Clean, room size was great
Disliked: Bed was uncomfortable

5

Exceptional - 5.0 out of 5

Bradley Wed, 6 November 2024

Awesome and comfortable

Liked: Everything and everyone was awesome
Disliked: The only thing we didn’t like was the eggs for breakfast: eggs mixed with cheese and sausage….to runny not cooked done enough

5

Exceptional - 5.0 out of 5

Robert Sun, 3 November 2024

It was a very satisfactory...

Liked: It's highly visible, easily accessed, and conveniently located to all the area has to offer. Unfortunately I was unable to sample the breakfast but to no fault of BW.
Disliked: I have no complaints. All staff was courteous and helpful, and all amenities were sufficiently met.

5

Exceptional - 5.0 out of 5

Margaret Sat, 26 October 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Justin Fri, 25 October 2024

Would stay here again. Property...

Liked: I’ve stayed here once before. Seems like a good option in the area. Staff member on the front desk was great.
Disliked: Nothing negative to say.

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Best Western River Cities 31 Russell Plaza Drive, Russell, KY