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Best Western Raphael Hotel Altona eeef
Best Western Raphael Hotel Altona, Prasident-Krahn-Str. 13, Hamburg
Area: Hamburg City West - Altona
(Map)
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (136 Ratings)
3.9 miles from Hamburg centre
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Hotel Description
This 3-star Superior hotel is across from the Hamburg Altona Train Station. It is just a 6-minute S-Bahn train ride from Hamburg Main Station. Rooms at the Best Western Raphael Hotel Altona feature contemporary design. All rooms have cable TV and a private bathroom. The Best Western Raphael Hotel Altona is within easy walking distance of a large shopping center and the famous Reeperbahn as well as lots of musical theaters. The pubs and restaurants of the Ottensen district are also nearby. Free Wi-Fi is available in the public areas of the hotel. There is also a free internet terminal in the hotel bar.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` Designated Smoking Area
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Electronic room key
` CCTV security in common areas
` Daily disinfection
` Ironing amenities
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Allergy-free rooms available
` Parking available (charges may apply)

Best Western Raphael Hotel Altona Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

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3

Pleasant - 3.0 out of 5

Barrie Tue, 15 October 2024

Dissapointing.

Liked: Location to train station and one of the staff helped with a restaurant reservation.
Disliked: Beds and towels and not changed due to a bizarre rule where you have to notify the hotel in advance if required otherwise you come back at night to an unmade bed and without a change of towels and linen. Not the service as travellers we expect. When mentioned to the staff they advised us we were informed on arrival. We weren't. So writing here for the benefit of others. Perhaps the hotel is trying to save the environment however i suspect the ruse employed is just to save some euros.

3.5

Good - 3.5 out of 5

Marina Tue, 1 October 2024

Good

4

Very Good - 4.0 out of 5

Louay Mon, 9 September 2024

Very good

3.5

Good - 3.5 out of 5

Raphaella Tue, 20 August 2024

Good

Liked: Great location and lovely staff
Disliked: If it’s a sunny day and you are on the 3rd floor, the room gets pretty hot in the mornings. WiFi could definitely be better. Sometimes I couldn’t even upload a social media post for 30 minutes

4.5

Wonderful - 4.5 out of 5

David Fri, 12 July 2024

Superb

Liked: Central location, reasonable priced
Disliked: No, bar or proper lounge are

3

Pleasant - 3.0 out of 5

Naranont Mon, 8 July 2024

Good location

Liked: So many dust in the room, especially curtain and floor.
Disliked: Just next to the train station.

5

Exceptional - 5.0 out of 5

Lasha Fri, 28 June 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Perković Mon, 24 June 2024

Superb

Liked: They were kind and offered place to fresh up when we came early.

4

Very Good - 4.0 out of 5

Panteleimon Sat, 22 June 2024

Very good hotel well situated...

Liked: The location and the modernised rooms
Disliked: Unfortunately I got an old smaller room but it was very decent and very clean. I did book only a couple of days before during the euros.

3

Pleasant - 3.0 out of 5

Lisa Sat, 22 June 2024

Good, but somewhat noisy location

Liked: The location to the Altona train station and downtown Altona is great. The room was very clean. We were also surprised by the selection of coffee and tea, a free bottle of water in the mini-fridge.
Disliked: We found the price to be a bit on the high end (131€) for one night in a very basic room. However, as already stated, the room was very clean. Unfortunately, due to its location facing the street and train station, the room was quite noisy.

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Best Western Raphael Hotel Altona Prasident-Krahn-Str. 13, Hamburg