Friendly helpful staff

Liked: Staff was friendly and helpful thanks Lorraine and the team
Disliked: Shower screen and step up to shower

Good

Liked: Location, in the city, close to everything.Excellent breakfast
Disliked: Room was clean & tidy. But looking tired . No USB sockets in room.

Superb

Wonderful hotel with excellent staff!

Liked: Excellent location, very clean, don’t let the shabby chic concern you and enjoy it as a feature. Bed very comfortable and bathroom was wonderful.
Disliked: Room was next to stairs, so guest were unable to close door quietly as they left early in the morning.

Will return and stay!

Liked: Location, history, staircase, ensuite with bath, breakfast, lift to rooms, car parking. Great Tapas bar opposite (£5 plates on Tuesdays!)Close to station, harbour, bus stop.
Disliked: Rooms are small but you get what you pay for.Others might say it’s old and run down but it oozes charm. She’s a grand old girl, full of character.

Exceptional

Liked: Very helpful personel, clean rooms, great location. I stayed here second time and will definitely come back again visiting Dundee in the future. Thank you!

An enjoyable long weekend

Liked: Proximity to town and to Dundee Rep was excellent
Disliked: Very quiet - didn't seem to be many guests. Didn't like the breakfast arrangements. It seemed silly that I couldn't book breakfast for 3 mornings at the start of our stay. On arrival I was told I had to book at reception the next day. Then I was told I could just "tell the girls in the breakfast room". I did - but then "you haven't paid for breakfast, do you want to pay now or charge to room". Must be a simpler way.

A perfect location and a...

Liked: The room was really nice and the bed was so comfortable. The staff went above and beyond. It was a lovely place to stay and so conveniently located. I'll definitely be back
Disliked: We didn't try the vegan breakfast as we felt it was really overpriced for what you got.

Very good