Best Western Queens Hotel Guest Reviews
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Write a review
Ian Mon, 18 November 2024
Superb
Liked: Comfortable, well equipped room, great shower, good breakfast
Disliked: Nightclub next door until 3.00 in the morning.
June Sun, 17 November 2024
Lovely room, lovely staff.
Liked: Lovely, clean room, with a comfortable bed and a bath as well as a shower. Staff were friendly and helpful.
Disliked: Noisy location - student area with clubs nearby. Nothing the hotel can do about that though!
Ruth Sun, 17 November 2024
Very good
Michael Sun, 17 November 2024
Great location next to the...
Liked: Location, cleanliness and staff friendliness
Disliked: Kitchen extraction fans starting up at 6am below our bedroom window
Lisa Sun, 17 November 2024
Cheap hotel in a great...
Liked: Great location, friendly & helpful staff Decent breakfast
Disliked: It’s an old building so there are some issues but for the price & location I’m not complaining
Ruth Mon, 11 November 2024
Good location, free parking. Some...
Liked: Location, parking
Disliked: Breakfast coffee rather “inky” taste
Nicola Mon, 11 November 2024
Pleasant
Liked: Excellent location, free parking
Disliked: Couldn’t open window in room, no air con. Very loud - could hear everything from street below.
Suzanne Mon, 11 November 2024
Good
Liked: Location
John Mon, 11 November 2024
Could do better but some...
Liked: Excellent location a short walk from our bus drop off point and next to DCA where we had lunch and saw a film. As a fan of old architecture, I liked the features of the building but its age also meant there were some issues.
Disliked: It would have been nice to have the heating switched on prior to our arrival as the room was very cold when we entered. It seemed that when the wash basin had been replaced the drain fitting was incompatible with the plug which was attached. This meant that the very hot water could not be retained in the basin and cooled for use by adding cold. There was a sign warning that the smoke detectors were sensitive to steam and the bathroom door should therefore be closed when showering - but the door couldn't be closed completely. When I had to use the toilet adjacent to the dining room it appeared to be undergoing an incomplete refurbishment as the WC had not been enclosed with a locking door and the toilet roll holder was empty and had not been attached to the wall. An uncomfortable experience which could have been very embarrassing if another user had entered while I was "doing my business". I realise the hotel is a franchise so these issues are for addressing by the owner and would not put me off considering another Best Western in future.
Liz Mon, 11 November 2024
Good weekend away to catch...
Liked: Good location- nice big room - friendly staff
Disliked: Bit noisy with the pub next door in our room on the Saturday night - bar was a bit cold and unfortunately didn’t have any spiced rum at all in stock