Best Western Premier Why Hotel Guest Reviews
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0.2 miles from Lille centre |
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Caryn Mon, 18 November 2024
Great location, lovely room
Liked: Modern, clean, great sized room
Disliked: We arrived on the day of some kind of marathon. All roads closed, we spent two hours trying to get to the hotel. With the amount of comms before the stay we would have thought alerting us to this would have been part of good customer service. Also room not serviced properly on our second day
Sirinan Mon, 18 November 2024
Great location and comfortable bed.
Liked: The location is great.
Disliked: The room has some smell and TV never work.
Alfredo Sat, 9 November 2024
Exceptional
Christopher Thu, 7 November 2024
Pleasant
Martin Sun, 20 October 2024
Would have been really good...
Liked: Nice big room and very good facilities. Good baby cot . Excellent bathroom and fast WiFi.
Disliked: The lack of room air-conditioning really affected our experience. Even with the window open the room was too warm and made it difficult for us to have a good night's sleep. The staff didn't seem particularly bothered by our issues. The receptionist shrugged and said.that because it was autumn/winter the air con was automatically turned off. When I explained that this didn't help us reduce the room from a far too warm 25 degrees, he offered a fan. Only when it was a bit cooler outside on the final night did the room become cool enough for a decent night's sleep.
Yoko Wed, 16 October 2024
Highly recommended
Liked: Great location, great staff.
Disliked: Maybe a little small for four of us but that’s how hotels are in France.
Elizabeth Sun, 13 October 2024
Staff, including domestic staff, helpful/pleasant....
Liked: Good location
Disliked: Lounge area too small
Vitalii Tue, 8 October 2024
Exceptional
Liked: Location and design . And gym of course! It’s very important!!
Ziad Mon, 7 October 2024
Bad
Denise Mon, 30 September 2024
Exceptional