Best Western Premier Richmond City Gateway Guest Reviews
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6.3 miles from Richmond centre |
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Morgan, Berlin , visiting The National Richmond Mon, 15 February 2016
All in all we were very pleased. Considering how inexpensive the rate was, we were a bit nervous about the quality of the hotel, but we were both very impressed upon arrival. I would definitely return.
Liked: Very nice staff; the room was very nice; very cheap rate and they included a $20 voucher for breakfast in the morning which was a very great deal and the breakfast was outstanding.
Disliked: It was a little further from the venue then we thought and therefore a more expensive cab ride, but considering it was still only $25 each way which isn't terribly expensive.
Ashley, Virginia Beach, visiting The National Richmond Sun, 8 November 2015
The TV in the room didn't work along with a lamp in the room; there were problems in the business room therefore I missed the event I was traveling for and to top it off the $20 breakfast voucher we received at check in we could not use due to the restaurant closing at 10:30, when the voucher was vaild until 11am and the hostess was rude when informing us. Overall my stay at this Holiday Inn was horrible.
Mary Mon, 10 March 2025
Not a restful stay.
Liked: Location
Disliked: We asked ahead for a quiet room and were put right next to the exit door. The exit door was slamming most of the night. There were also dogs barking throughout the night.
Willie Fri, 7 March 2025
Exceptional
Michael Sat, 1 March 2025
Very good
Tina Tue, 25 February 2025
Ok for a short stopover
Liked: Clean. Excellent water pressure even with the spigot partially pulled out of wall.
Disliked: Little too noisy with group hanging in the hall conversing LOUDLY. But all quiet during the night. Was asked for ‘incidental’ deposit that I mentioned we did not get returned in the past. She said it doesn’t go back to the card right away, it takes MONTHS. Also told at checkout that they don’t give a receipt if it was booked through booking, it will come from ‘them’
Ann Mon, 10 February 2025
Very good
Liked: good value
Disliked: no real place to eat in the area
Liageria Sun, 2 February 2025
Exceptional
Terrance Mon, 27 January 2025
I was overall pretty good
Liked: Cleanliness
Disliked: No breakfast
Dana Fri, 24 January 2025
Superb
Lt Tue, 7 January 2025
Exceptional
Liked: My first time there, will definitely return. The facility was modern and updated.
Disliked: It was a pleasant stay
Kiser Mon, 6 January 2025
Good