Best Western Premier Doncaster Mount Pleasant Hotel, Doncaster

Best Western Premier Doncaster Mount Pleasant Hotel Guest Reviews

Overall Average Score:

Wonderful (4.5 out of 5)

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It was a pleasant stay,...

Liked: The staff were so welcoming and friendly, especially Jane in the dining room. Brilliant lady. The room was very comfortable adn quiet and the shower was fantastic.
Disliked: The towel rails werent switched on apparently so after the first day the towels didn't dry. `the bathroom sink wasnt draining so I had to ask for it to be fixed, which they did very quickly.

Very good

Liked: The overall experience was lovey and the bathroom was amazing. The restaurant was beautiful.
Disliked: The spa room had a constant humming noise, which we suspect was either the heating or the spa baths.The location of the room, it's one of the most expensive however, is located next to the busy road and above the function room. So there was constant road noise and the disco until 12:00 pm.We wouldn't book this spa suite again which is a shame as in our opinion it's the one with the best bath.

Absolutely brilliant stay thanks

Liked: It was brilliant
Disliked: Nothing

Exceptional

Liked: Everything. The rooms are stunning. Staff lovely helpful and friendly. Food amazing and the facilities are 5*

Exceptional

Liked: Upgraded to Executive Family Room. Amazing.

Exceptional

Disliked: No gym

Very good

Pleasant

Liked: Rooms was really good
Disliked: Staff are food and breakfast was rubbish The amount of money I spent at this place was a joke to get not even a fresh breakfast

Exceptional

Great place and rooms, let...

Liked: Staff outside of restaurant and bar great. Great room and location
Disliked: Room service experience was poor - ordered fish finger sandwich. Arrived minus the advertised tartar sauce and pea puree - when called to ask for both brought the sauce and then said ‘well we could try and rustle up some pea puree’ - sandwich already cold by that point and at £20, not worth it. No apology for mistake. Breakfast also a poor experience - running out of items and a general lack of care with welcome/service. - more interested in checking room number than getting you sorted.