Very good

Liked: Room was cozy. Breakfast was great.
Disliked: None

Exceptional

Exceptional

Good

Liked: Room was spacious and had 2 bathrooms
Disliked: The sofa bed was very very old and all the linens on it as well (torn)

Disappointed

Liked: Rooms are very small and quite dingy with carpet. I was looking for a night to rest before I continued my drive west. Pictures on bookings.com is very very misleading.
Disliked: Dirty carpet, small room, old musty smell in the room that hits you when you walk in. For the cost, I would expect better.

Disappointing

Liked: It is not expensive for Fragstaff, but it's actually pretty expensive for what you get (for Arizona).
Disliked: The room is very old, in need of a refresh. The sheets and towels had stains and the toilet could have been cleaner. I know what to expect from Best Western, but this hotel was the worst BW we stayed at.

Pleasant

Exceptional

Liked: It was so comfortable.

Disappointing