Best Western Pontypool Metro Hotel Guest Reviews
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Write a review
Elaine, Gloucestershire, visiting International Convention Centre Wales Thu, 1 August 2024
Clean; comfy bed; nice shower. Very enjoyable visit.
Disliked: Nothing was bad.
Karl Thu, 31 October 2024
Dean was amazing and when...
Liked: It was very clean and the lad dean was amazing such a nice place
Disliked: I liked it all it was perfect
Karen Wed, 30 October 2024
Good
Wendy Mon, 28 October 2024
Very pleasant
Liked: Location
Disliked: N/A
Tim Mon, 28 October 2024
Very good
Margaret Mon, 28 October 2024
clean and comfortable
Liked: location is quite central for us when visiting family in Cwmbran. Used this hotel numerous times. rooms are clean and the beds are comfy. free car park, there is a McDonald's, Subway,Greggs and a Asda express on site too.
Disliked: there is a busy roundabout to negotiate when leaving.was disappointed only 2 teabags and 2 milks for 2 days stay, but do understand they have to cut costs, so asked for more at reception.A little noisy if room on rd side.
Ugochukwu Mon, 28 October 2024
Passable
Ugochukwu Mon, 28 October 2024
Passable
Liked: I love the location with kfc and Macdonald nearby, the ambiance was given for me.
Disliked: Poor workers communication with customers. I was in the property for four nights with the room not being cleaned for once, too bad
Marie Sun, 27 October 2024
Overall a good budget stay
Liked: Great location. Helpful staff. Good value for money. Great budget stay
Disliked: We booked a family room. The sofa bed was so uncomfortable for our 11 year old, she felt the springs. We had to ask for a mattress topper but she was still uncomfortable. The sofa bed is not suitable for any child over the age of 8. The room had cobwebs and it was too small for a family room.
Julie Sun, 27 October 2024
Nice little hotel
Liked: Location was just right for us. Hotel was small but very welcoming.
Disliked: Nothing.
Irene Sun, 27 October 2024
Comfortable
Liked: It was a typical Best Western motel and met my expectations of what a Best Western Motel is.
Disliked: Would have liked a fridge