Best Western Pontypool Metro Hotel Guest Reviews
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Elaine, Gloucestershire, visiting International Convention Centre Wales Thu, 1 August 2024
Clean; comfy bed; nice shower. Very enjoyable visit.
Disliked: Nothing was bad.
Philip Fri, 14 February 2025
Superb
Liked: A good clean hotel. Busy roundabout for exit and entry though.
Disliked: As above - the roundabout access.
Tarbuck Thu, 13 February 2025
Exceptional
David Wed, 12 February 2025
Very poor
Disliked: Very noisy and drunk guests who were always shouting and banging doors until 4 AM!!
Surinderjit Tue, 11 February 2025
Good
Steve Mon, 10 February 2025
Exceptional
Liked: Location, staff and facilities
Disliked: Nothing
Dominic Mon, 10 February 2025
Exceptional
Stuart Mon, 10 February 2025
Pleasant
Graham Sun, 9 February 2025
Pontypool
Liked: Cheap and cheerful, good location for what I needed the hotel for.
Disliked: Lack of bottled water or snacks
Georgina Sun, 9 February 2025
Avoid on a Saturday night!
Liked: Quite nice for a budget hotel decor wise. Bed comfy. Well sign posted. Staff polite and friendly
Disliked: Sound proofing was poor! Other visitors were inconsiderate and should have been told to leave as the staff member had to constantly go to and from reception regarding complaints. Even police involved. Don’t think any of us on the ground floor managed to get any sleep.Room not as clean as anticipating from reviews, stained sheets and hair in shower.
Clive Sat, 8 February 2025
Exceptional