Best Western Pocatello Inn Guest Reviews
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2.9 miles from Pocatello centre |
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Richard Sat, 9 November 2024
Passable
Michael Fri, 25 October 2024
Superb
Richard Sun, 13 October 2024
Superb
Brad Sat, 12 October 2024
Exceptional
Sarah Wed, 2 October 2024
Good
Cheryl Sat, 28 September 2024
Disappointing
Disliked: Exercise room was hot. Treadmills didn’t work. Room was not as clean as would expect. We wiped everything down.
Brandon Fri, 27 September 2024
Superb
Christopher Tue, 17 September 2024
Friendly staff
Liked: Friendly
Disliked: The smoke smell when you enter the the back of the building. And feeling the coils in the mattress when you sleep.
Jeremy Thu, 12 September 2024
Not nice, but fine and...
Liked: The breakfast room was very nice. The food was... fine.
Disliked: When checking in I was told the room I had reserved was a "closet with a bed" and I was asked if I'd like to upgrade. My room was perfectly fine size for two people - very glad I didn't spend more to upgrade. Weird way to welcome guests. Make them feel cheap about what they choose and at the same time make your hotel's offerings sound not so good.Plenty of dirt in the corners of the bathroom. Paint worn off the bathroom door frame - makes it feel run down. The back parking area is very neglected and has trash, weeds and generally feels dirty. The carpet in the back entrance is very dirty to the point of being gross. Not what I'd expect for $170. Hearing about the naked guy who passed out in the hallway and couldn't find his wallet was a nice final touch to our stay. Hard to tell if this hotel is on the way up or on its way out. Probably will look for a different hotel next time we're in town.
James Thu, 12 September 2024
Comfortable and clean
Liked: Access to parking; breakfast (although the waffle maker was not working).
Disliked: The fact that my booking was prepaid (on April 26th) and yet I was charged for the room. I called on 9/11 and was told the charge would be credited back to my VISA account. Two days have passed, and charge has yet to be credited back!