Best Western Plus Wine Country Inn & Suites Guest Reviews
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3.0 miles from Santa Rosa centre |
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Mark Fri, 25 October 2024
Very good
Liked: Location for our needs was great, the room was clean and no smells,.
Disliked: Hot breakfast selections were mediocre, room lighting had different types of bulbs in every fixture, soft to bright. Very annoying.
Noelle Tue, 15 October 2024
Bravo to this professional staff
Liked: The staff were kind, helpful and extremely professional.Our room was booked for the day before by mistake. When we arrived for check in we didn't have a reservation. After we explained to them what happened they refunded our booking fee. And recharged us for the day that we arrived. THAT'S CLASS A customer service. We were so tired and grateful. The room was clean, the breakfast was delicious. I will definitely book here again.
Disliked: Nothing
Emily Tue, 15 October 2024
Very good
Chris Mon, 14 October 2024
Everything we needed for our...
Liked: It was good for a free meal. There was a great variety of food. Lots of options!
Disliked: The neighborhood left a lot to be desired. Rooms were small and dark but clean for their age.
Cynthia Sun, 13 October 2024
Pleasant, accommodating and safe
Liked: Breakfast great!
Disliked: Sliding door in room needed some repair-didn’t close all the way.Musty smell.
Melissa Tue, 8 October 2024
Very good
Hull Wed, 25 September 2024
Exceptional
Andrea Tue, 17 September 2024
Exceptional
Eugene Mon, 16 September 2024
Good
Liked: Fast check-in, surprisingly good breakfast with many options, - even fruits and berries.
Disliked: Damp smell in the suit, super old sofa couch with springs based mattress - impossible to sleep.
Patricia Mon, 16 September 2024
Adequate for one night
Liked: Very good breakfast. Comfortable bed
Disliked: A lot of noise from courtyard, very loud and inefficient air conditioning unit. Clean room but pretty shabby overall