Best Western Plus West Retford Hotel Guest Reviews
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Alison Mon, 10 March 2025
Exceptional
Liked: So so comfortable and spotlessly clean. Food was exceptional. Beautifully presented and cooked to perfection-both breakfast and dinner. The gardens were beautiful and I sat outside in the beautiful sunshine - I felt like I had been transported to another world after a busy work schedule.The most comfortable bed I have slept in for ages. A peaceful and traditional hotel. Even though there was a wedding it was really peaceful in my room which was separate from the main building.Well located -a 20 minute walk from the train station so no taxi hassles or expense. Really good value for money too. I will definitely be staying again. Loved it.
Disliked: I would have to look very hard!
Massey Fri, 7 March 2025
Very good staff competent &...
Liked: Breakfast was great & cooked to orderPresented well & tasty
Disliked: A lift would have been hood
Jan Sun, 2 March 2025
Overall a comfy stay just...
Liked: Room was comfy one I have stayed in before.
Disliked: The shower in room 22 is totally ineffective a trickle and no power. I have previously mentioned this to staff. I asked for this room as I thought it would have been improved but wasn't. On 28 February breakfast service poor. Bread not replenished and breakfast rather cool. Don't think regular staff were on duty though.
Stewart Sat, 22 February 2025
Good
Helen Fri, 21 February 2025
Pleasant stay
Liked: Quiet location, room was clean and comfortable
Disliked: Room rate, not sure it offered value for money
Charles Mon, 17 February 2025
Very good
Disliked: Had to move rooms late at night due to plumbing issue but staff were very good and organised
Jan Sat, 15 February 2025
Probably wouldn't go back
Liked: Location great. Room good size, clean and comfortable.
Disliked: Breakfast poor. One staff member was curt. Food...scrambled eggs were like a thick rubbery omelette, black pudding warm not hot, partner had full breakfast and quantity was sparse..one egg, one sausage, one slice of bacon.Background radio too loud to have conversation with partner
Alan Wed, 12 February 2025
Superb
Danielle Thu, 6 February 2025
Expensive for rooms with falling...
Liked: The rooms are spacious and the bed is comfy.
Disliked: We paid £115 for a room (cottage room) where the plaster was falling off the walls. When I tried to bring this up for some money refunded from the price or a voucher towards another I was told the lady I needed to speak to was on holiday and would be back intouch on her return in September we are now in February and I’ve never had a reply.
Scime Thu, 6 February 2025
Good value, polite, professional staff,...
Liked: This hotel offers a great location, it is safe and secure. Has lovely grounds, great caring staff. The price we paid,is what we deem, to be good value for money too.
Disliked: We have stayed here numerous times now. It's all good but the mattresses are a little dated and are not particularly comfortable.