The staff were very good and the breakfast was very good too. I would definitely stay at this Best Western hotel again.

Disliked: No complaints.

Very good

Liked: Overall clean, good breakfast, friendly staff
Disliked: The pool was freezing cold

A disappointing stay

Liked: The room and the venue clean. The breakfast was good.
Disliked: The room faced the highway, and the traffic noise was very high. Should have had better sound dampening. We always like to use the pool and Jacuzzi when we travel, but the filtration system was inoperable. In fact, I had to bring that up to the staff!! The staff -- well, when you could find them!! The front desk was poorly manned. A bell or push button of some kind would help getting service. Because we couldn't use the pool, I asked for a discount, but only got promised 50 rewards points, which is like Nothing!

Exceptional

Liked: Enjoyed the breakfast, friendly staff, very clean and loved our room / stay

Check in was smooth, everyone...

Liked: Convenient, accommodating
Disliked: Elevator broke

Very good

Liked: Friendly staff
Disliked: Windows sucked and if they put you on the highway side you hear every motorcycle and semi that drive by

Not my best stay.

Liked: The coffee machine in lobby and the continental breakfast was well stocked.
Disliked: The shower pressure was horrible

Good

Liked: The location is very convenient.
Disliked: The elevator was down.

BIRTHDAY WEEKEND; CLOSE TO CASINO

Great

Liked: I liked the reception area and the kind staff and the breakfast and the rooms were nice
Disliked: My daughter pulled her bed sheets back and found some hair on her bed and I found hair in shower.