Best Western Plus The Quays Hotel Sheffield Guest Reviews
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Write a review
Lyndsey Thu, 6 March 2025
Very good
Liked: The hotel as a whole is general. We return to this hotel at the same time each year for a competition in the city which my daughter competes in. The newly renovated rooms are beautiful and comfortable.
Disliked: It is undergoing renovation. Unfortunately the bar and restaurant were closed, so we were unable to relax and unwind with food and drinks upon returning to the hotel in the evening. They had a limited selection of bottled drinks available from reception, but we had to order a takeaway to be delivered to the hotel. Breakfast was still served, however. But I did feel the choices and quality of the breakfast were lacking compared to previous stays. We were not informed that the bar and restaurant would be closed up until a couple of days before we were due to stay.
Richard Wed, 5 March 2025
Sheffield steel
Liked: Room was clean and spacious
Disliked: Check in desk we're a bit slow.
Chloe Mon, 3 March 2025
Perfect
Liked: It was very clean
Disliked: The reception staff didnt really have a clue what was going on
Kaia Mon, 3 March 2025
Exceptional
Leighann Sun, 2 March 2025
Good
Liked: Good size room, clean and good view. Pool area was lovely for the kids
Disliked: No bar/restaurant and staff could be friendlier
Sharon Sun, 2 March 2025
Staff and accommodation were excellent....
Liked: There was no main light in the room, only lamps so room was very dark when curtains were closed. The bathroom however was well lit.
Disliked: There was no soap or hand-wash in the bathroom. I don't mind there being no complimentary toiletries as I always take my own but I would expect there to be hand-wash. Also the maid came in to clean the room before we had checked out
Dave Sun, 2 March 2025
Superb
Liked: Excellent location
Disliked: Breakfast staff were slow to replenish food
Laura Sun, 2 March 2025
Exceptional
Liked: The staff were very welcoming, the hotel was very clean and lovely decorated
Disliked: There was no issues at all
Amy Sat, 1 March 2025
Exceptional
Ashley Sat, 1 March 2025
Lovely hotel and location, would...
Liked: Nice sized rooms, bathroom was nice, modern! Staff friendly! 2 min walk to canal with nice bars.
Disliked: Renovations taking place so restaurant and bar closed. Noise; drill & power tools being used from early in the morning! Impossible to sleep through! Was not made aware when booking that renovations where being done and was relying on the restaurant being open (as advertised) to eat before going to show at arena.