Best Western Plus The Quays Hotel Sheffield Guest Reviews
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Write a review
Michelle Wed, 30 October 2024
Thank you for good stay...
Liked: It's such good value for money. All the staff were so polite, lovely and make you feel happy. I've got disabilities and they helped me with that. The restaurant is amazing and food exceptional. I really enjoyed my stay so thank you all so much. .
Disliked: I didn't like the fact at 10 at night I need water I suffer with anxiety and had a really dry mouth night staff said they had no bottled water or even could get some with ice yet there was as a fridge behind her, not only that they have a bar and a gym that have bottled water so it resulted in me having a a deliveroo as I won't drink tap water before that's not good though y should have water for emergencys that's not out a tap in the room.
Jonathan Wed, 30 October 2024
Nice enough hotel but leisure...
Liked: Room and restaurant good enough.
Disliked: Chose because of leisure facilities but the pool is quite run down and needs a revamp.
Emily Wed, 30 October 2024
The perfect little getaway hotel!
Liked: The bed and pillows were the comfiest of any hotel I’ve stayed in. The facilities available at no extra cost were amazing, and the breakfast was delicious and plentiful.
Disliked: The only slight negative was that the decor was a little tired, but they are in the process of updating the rooms.
Victoria Wed, 30 October 2024
Not worth the money. Desperately...
Liked: Staff were very friendly and helpful. Breakfast was ok.
Disliked: Beds were awful!! We had no sleep for the two nights we were there. Bedrooms in desperate need of an update, there was broken items in the bathrooms, tired furnishings. Toiletries hadn’t been replenished and a half used moisturiser had been left for us to use?! Pool area was grubby, areas closed off and subsequently used as bins, numerous lockers in the changing rooms not working, shower areas were disgusting.
Jonathan Tue, 29 October 2024
Very good
Neil Tue, 29 October 2024
Very good
Tina Tue, 29 October 2024
Very good
Liked: Pool and sauna steam & Gym are excellent The hotel is clean easy to get to , staff are lovely Shame about issues we had with the room and breakfast
Disliked: The Tv didnt work no ariel connection the matress had a massive dip so not comfortable at all need new ones , Also the times change for breakfast on week days and it wasnt explained to us so we paid but missed it .
Ian Mon, 28 October 2024
Great staff
Liked: Big bedroom and en suite for the price. All spotless and comfy
Disliked: Didn’t have great atmosphere as quiet but every member of staff were very pleasant
Tracey Mon, 28 October 2024
Superb
Liked: The refurbishment is lovely
Disliked: All good
Helen Mon, 28 October 2024
Lovely bedroom and easy access...
Liked: Bedroom was lovely- obviously recently renovated. Bathroom spacious with lovely shower
Disliked: Dinner menu at the restaurant very limited, especially for gluten free requirement .