Best Western Plus The Inn At Horse Heaven Guest Reviews
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1.4 miles from Prosser centre |
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Mr. Sun, 9 March 2025
One of the nicer hotels...
Liked: The location was really easy to find. The hotel was very clean inside and out. The grounds are very well kempt. We went and used the indoor pool and hot tub. This location has both an indoor and an outdoor pool. Breakfast was excellent! What is unique about this hotel's breakfast is that they will make you a custom omelette for breakfast. They do a great job at this! The breakfast area is very neat and clean and the food is good. The room was neat and clean. The beds were comfortable. The chairs in the room were comfortable. I liked the fact that I could control the thermostat on the wall. The room was a little snug with all of the furniture in it. But the ceiling was very high so it gave the appearance of a larger room.I could tell that the hotel works very hard at maintaining a good, clean appearance. The beds were very soft and comfortable and the water pressure for the shower was amazing. The rooms looked and smelled clean.
Disliked: The hotel was very noisy around midnight. I had to call the front office to tell the patrons next to me to be quiet. I don't understand how people can be so rude and disrespectful when staying at a hotel by being so noisy so late at night. This happened a little past midnight they were banging against the walls and it was very noisy. It woke me up. After calling the front desk it took them about 10 to 15 minutes to finally calm down and then it was finally quiet. The fan in the room made a strange noise, but it wasn't annoying enough for me to call the front desk about. May have just needed to be oiled a little.The cable was unattached to the TV. It took me a minute to figure out why there was no picture when I turned it on. I screwed it to the TV and I got a good picture! The refrigerator was set at level 1. I didn't understand why my drinks weren't getting cold until I looked inside and saw that it was set to the lowest setting. Once I turned it up, the drinks got cold just fine. These are my only issues while staying at this hotel. I would probably stay there again.
Ramon Sat, 15 February 2025
Very good
Mary Mon, 3 February 2025
Exceptional
Liked: Amazing breakfast bar.Love that they have a pool and hot tub. Lots of parking.
Cheryl Tue, 12 November 2024
It was one of the...
Liked: The breakfast was above average for a usual hotel breakfast. The room was quiet, the beds and pillows were great. I like that the toilet area was closed off from the bathroom sink.
Disliked: N/A
Jeffry Sat, 9 November 2024
Very good
Melinda Sat, 2 November 2024
Exceptional
Liked: Clean and affordable
Disliked: Na
Rose Mon, 28 October 2024
Exceptional
Liked: Clean rooms and amazing breakfast with very nice staff
Disliked: A little expensive
Andrea Mon, 28 October 2024
Very good
Dale Fri, 25 October 2024
Very good
Luc Thu, 24 October 2024
Very good