Best Western Plus The Croft Hotel Guest Reviews
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Write a review
Andrew Wed, 13 November 2024
I was visiting to lay...
Liked: Booking was easy and uncomplicated. The hotel is in an excellent location. Breakfast was and my one evening meal were excellent. The staff are very efficient, attentive and friendly. Many years ago when I would visit Croft and Hurworth to visit my grandmother and family I would see the hotel and always wondered what is would be like. It always looked special. It was
Disliked: There was nothing about the place I didn't like
Elaine Tue, 12 November 2024
Okay
Liked: Wedding attending was lovely and nice food
Disliked: Breakfast was awful. Didn't get the room paid for so had to be moved mattress uncomfortable
Gary Tue, 12 November 2024
Think rooms are over priced...
Liked: Staff were plesent
Disliked: Relaxed atmosphere
David Tue, 12 November 2024
Our room superb, large and...
Keely Sun, 10 November 2024
Exceptional
Liked: Lovely hotel Beautiful wedding area Brilliant food Amazing staff super friendly very helpful with the wedding set up nothing was a problem for them! Thankyou
Disliked: Bridal room bed is literally like a brick we didn’t get a foot nights sleep at all but that is the only downfall
Keith Sun, 10 November 2024
It totally fell short of...
Liked: The facilities were very well maintained
Disliked: Room could be refurbished and brought back to lifeI organised some extras for my partners 30th birthday, champagne, a birthday card etc. but nothing was placed in the room so that was very disappointing! We were offered some drinks as an apology but we only had two drinks and went back to the room so thoughtful from the night manager however, the missed extras I organised for my girlfriend really affected the surprise I wanted to give her so I’m sorry but I was very disappointed and this is why my scores are low as it coincides with the experience
Kira Sat, 9 November 2024
Exceptional
Elaine Fri, 8 November 2024
Comfy bed, great food &...
Liked: Great location for my requirements . Staff super friendly & food great.Bed very comfortable, rooms very hot.
Disliked: Wedding taking place & the room I was allocated was directly above the function room, so noisy & cleverly no phones in the room to contact reception.Seemed very short staffed
David Thu, 7 November 2024
Exceptional
Liked: Room was lovely
Richard Wed, 6 November 2024
Very good