Best Western Plus The Croft Hotel Guest Reviews
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Write a review
Catherine Wed, 19 February 2025
Exceptional
Liked: Fantastic hotel absolutely lovely setting
Disliked: Nothing
Simon Sat, 8 February 2025
Awful, want a refund or...
Liked: Nothing!!
Disliked: The heating didn’t work, so it was freezing cold(-3 at night).No hot water, so couldn’t have shower,Uncomfortable bed, didn’t sleep great.But by far the worst thing was the constant boom, boom, boom from the music been played in the pub all day and night. Couldn’t relax or try to sleep until it stopped at around 11-30pm. Would like a refund please!!!
Dawn Thu, 30 January 2025
Superb
Ray Fri, 24 January 2025
Nice hotel but don't spend...
Liked: Hotel breakfast (and the server) was excellent!
Disliked: Having paid over £150 for a 'Suite' we were bitterly disappointed with the room which was extremely tired. Other than having a two seater sofa we struggled to understand how the room could be classed as a 'suite' - wires hung from the back of the TV, the net curtains desperately needed repairing and washing (or simply replacing), the wall had a nasty crack in it and the shower had seen better days
John Thu, 23 January 2025
Excellent Stay
Liked: Attended a Wedding so booked an overnight stay.We were given the opportunity by Booking.com to upgrade and we are so pleased that we did.
Disliked: Slight inconvenience,but not a complaint - Traffic Noise via our superb Garden Suite Ground Floor room.
Mark Mon, 20 January 2025
Very good
Natalie Thu, 16 January 2025
It was very quiet the...
Liked: - bar n restaurant were nice - like the fridge in the room - loved the gas fire pits
Disliked: But chilly in the room
Keiron Wed, 15 January 2025
Very good
Cameron Mon, 13 January 2025
Exceptional
Jason Sun, 12 January 2025
Superb