Exceptional

Superb

Enjoyable.

Liked: Beautiful hotel. They let us change rooms because it was very hot in the room we originally had. We requested a twin even though it wasn’t an option when we booked. Only downside is that they didn’t give us an extra towel and we had to go down to ask for one.

Comfortable, friendly and good value...

Liked: Lovely hotel with friendly staff. Food was very good (dinner and breakfast). We found the hotel room a little hot (the weather was warm then) and couldn’t open the window.

Exceptional

Liked: Lovely place to stay.

Faultless

Liked: Beautiful rooms and restaurant. The staff were faultless too
Disliked: £50 deposit is taken upon checking in which took a couple of days to be returned after checking out

Disappointing loud music ravers at...

Liked: Very nice hotel with modern boutique vibes
Disliked: Strobing fire alarm, music blaring at 1am and poor customer service

Very good

Liked: Surprised there was no water in the room and realised if we had booked it nearer the stay it would have been half the price - we booked for a wedding

Interesting

Liked: Lovely old building.Good food - recommend the “Parmo”
Disliked: Poorly run.Hopelessly understaffed.Focus is clearly on weddings rather than business travellers. My room looked nice but no heating (radiator thermostat broken) bathroom light switch broken, sink blocked, shower head broken.WiFi was down which was not their fault but couldn’t do any work as no phone reception either. Haven’t payed yet! They called me (which I missed) have called back 3 times and no answer.Sort it out guys it’s embarrassing