Best Western Plus The Connaught Hotel Guest Reviews
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Write a review
Susan Tue, 15 April 2025
Lovely hotel ideally located for...
Liked: Exceptionally friendly staff. The room was clean and the bed very comfortable.
Disliked: Limited parking
Maria Tue, 15 April 2025
Passable
Liked: Rooms were very old, furniture was old, hotel smelt old.
Disliked: Smell, room, old
Victoria Tue, 15 April 2025
Good
Caroline Tue, 15 April 2025
Superb
Liked: Spacious seating areas for relaxation. Good Gin Bar. Lovely pool
Disliked: Noisy bedding! Not very luxurious.
Pat Tue, 15 April 2025
Fantastic short break with great...
Liked: Good location just a short walk down the west cliff zig zag to the beach or a short walk into town. Excellent resources in the spa - good size swimming pool, sauna and steam room and a jacuzzi. Great breakfast and brasserie. And the staff - ALL LOVELY!
Disliked: Nothing - it was great
Christine Tue, 15 April 2025
A lovelyhotel friendly staff would...
Liked: The room was fine plenty of wardrobe and storage hairdryer in room very nice bathroom with a good shower lovely breakfast bit when busy maybe a little slow in filling up but whatever was on offer was very good lovely Mocha from the coffee machine we had an evening meal in the restaurant which was very nice also ! The spa was very good with a good sized pool jacuzzi steam room and sauna !
Disliked: We had a short stay couldn’t think of anything in particular I didn’t like !
Chris Mon, 14 April 2025
Nice hotel
Liked: Nice hotel - clean and friendly. Location to BIC excellent. Breakfast was superb. Room was fine - comfortable and clean.
Disliked: Paid £123.00 for 1 night but still had to pay £10.00 to park in hotel car park. I thought that was unnecessary.
Patricia Mon, 14 April 2025
Very good
Liked: The hotel was in an ideal place for the sea front/town and also to visit various places,it was great having a spa and restaurant,the breakfast was excellent as we're the staff at breakfast very efficient
Disliked: The risk of not having anywhere to park on our return and the road was noisy especially around 6/7am when you were awoken by the bin lorry and the walls are quire thin if you have a partically loud TV in next room!!! The pillow protectors could do with replacing as worn out and a bit yucky
Mike Sun, 13 April 2025
Looks nice on the outside...
Liked: Good location friendly staff
Disliked: Hard beds, pillows made of steel . Just a really uncomfortable space and place. Woke up at 3:00 am because that bed and pillow were torturous. Rooms very dated and I’ve seen better budget hotels. This charges good money and thinks highly of itself but it’s average at best and the bed/ pillows really make it an awful place
Saunders Sun, 13 April 2025
Highly recommended
Liked: Friendly staff, great facilities, perfect location to the beach and town centre