Best Western Plus Sundial, Scottsdale

Best Western Plus Sundial Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Good

Very good

Exceptional

Clubber paradise, clubs right across...

Liked: The staff were incredibly friendly and helpful. I was able to do a load of washing in the hotels laundry which was incredibly convenient! Many of the guests went to breakfast in their pajamas and so I felt right at home sitting in my pjs, with several other guests while my washing finished drying while I had breakfast. Because of the size of the breakfast room, many people chose to take their breakfast up to their rooms, which is really convenient. The room was lovely and large, I could open up 3 suitcases and still have plenty of room to move around the room with ease.
Disliked: The hotel is DIRECTLY across the road from some of the local clubs, so much so, that taxis are dropping off clubbers in the hotels drive through entrance. The club's music was extremely good, but not when you have to be up early the next day.Paid parking, with no security watching over the vehicles (so technically you are just paying more because you drove to the hotel).The breakfast area is (a) tiny and (b) one could not help yourself. You stood in a queue and were handed items you wanted by a lady behind the counter. They did have items that I did eat.

Surprisingly good stay and I...

Liked: Breakfast was very good. Having a Tesla charger there for our car was a totally unexpected bonus--and I suggested they mention that on the internet. They're not superchargers, but they have two of them so we were able to charge our car without having to drive all over and pay for supercharging! Rooms were expensive, but that's true of nice Phoenix-area hotels now, and their location is excellent and within walking distance of the center of Scottsdale.
Disliked: There was no designated smoking area outside with a place to sit. Surely other traveler are occasional smokers and would appreciate this.

Very good

Overall very pleasant stay. But...

Liked: Clean. Conveniently located. Friendly and helpful staff. Good breakfast.
Disliked: The hot tub didn’t work.

Stopped in town overnight before...

Liked: Free breakfast! It was a LEGIT breakfast with bacon, eggs, parfait, pancakes, mango juice, toast, and fruit.
Disliked: Everything was great

Clean, impressive stay with great...

Liked: Very clean hotel in good location. In our initial hotel room the TV and phone were not working. The very helpful chap at reception sorted us out with another room immediately. I must praise this employee highly as he was always cheerful, friendly and helpful to everyone. The pool at the rear of the property is a good size and was nice and quiet whilst we were there. Breakfast had a good variety and was plentiful . I don't know how old the hotel is, but it had a new , fresh , clean vibe throughout and certainly impressed us.
Disliked: We didn't appreciate having to pay for parking in a hotel's own private parking area. This seems to be happening far too often now in the States and we feel it is just another way of fleecing a few more bucks from the customers. We paid $10 per night for the car parking, not overly expensive , but still annoying.