I thought that the staff was great. My room was comfortable.

Liked: Friendly staff.

Many website stated free breakfast, but there wasn't one. The rooms were very dated; the heat didn't work; the bed was as hard as a rock; none of our channels worked. We did have a view of the water and the lighted town tree! The staff was very kind.

Liked: Nice front desk staff.
Disliked: Heat didn't work; hard bed; no free breakfast as stated.

The rooms were wonderful; the staff was fantastic. I couldn't believe that we got charged $11 for 'services' that we didn't use - just a general service charge. It put a kink in my feel about the hotel. I would rather that they increase the rate, rather than hitting me with that fee when I walked in the door.

Liked: Excellent staff; excellent room etc.
Disliked: General Service Charge.

Complete disappointment

Disliked: It was advertised to have a pool and hot tub. Surprise. No pool or hot tub.

Pleasant, but more expensive than...

Liked: The bar was good. The breakfast was great. The staff were to a person, marvelous.
Disliked: I was charged more than what I reserved. Didn't tell me they were in the middle of remodeling.

Nice!

Liked: Breakfast was absolutely great!
Disliked: Floors were icky. Ice machine broke.

Enjoyed my stay!

Liked: Breakfast was great!

Under renovation.

Liked: The location and the rooms are nice.
Disliked: The hotel is under renovation and the halls are ripped up. I was very disappointed that the pool was closed. This may not be a big deal to some but I don't have a lot of money so when I take my family somewhere I make sure to book a hotel an indoor pool so my son can go swimming. It's always his favorite part of going anywhere.

Good

Not very nice.

Liked: Lose to a walking trail and to Trader Joe’s.
Disliked: None of the facilities were open, the always were very dirty, and the staff curt.

Superb

Liked: Location

We enjoyed it and would...

Liked: The staff were so friendly and helpful. The front desk staff were very polite and helpful. The breakfast staff were incredible. They were the best and I looked forward to seeing them in the morning. Emma especially was the super.
Disliked: Construction was going on. They did well to keep it from disturbing the guests. The hallways floors need updating. They felt uneven.