Excellent stay

Liked: All is well. Special thanks to Elias for helping my booking.

Superb

Disappointing

Disliked: Facilities that were mentioned in the Economy room were not in fact available. Mini bar was not in the room, and city views were in fact a small view of the hotel rooftop with ac vents. Staff were generally unhelpful in trying to find a solution, citing that the hotel was full so no room change could be offered. Restaurant vouchers were only offered at my suggestion, so it did not feel like there was any motivation from staff to try and make up for this.No extra key was provided to leave the lights in the room on for my pet.When eating at the hotel restaurant (EGO) I was served food containing my allergen, when I was very clear in specifying to my server that I had a milk allergy.

Excellent hotel on Luleå main...

Liked: Excellent hotel located on the main street of Luleå, close to all attractions. It is modern and room are comfortable. It has a great buffet breakfast. It also has a very nice restaurant and bar. Unfortunately, we did not eat at the restaurant but we had some drinks at the bar in two occasions and the atmosphere was really nice. A plus of the hotel is the very nice spa with hot tubes.

Superb

Exceptional

Exceptional

A+++

Liked: It was great to have your own sauna in our room!!!
Disliked: Love Swedish breakfast when well stocked

My stay, good

Liked: Location room comfort
Disliked: Large group at hotel, breakfast items were not replenished quickly so some items ran out.