Pleasant

Liked: Evening staff person was great and very polite. Bed was comfortable, booked a room with a jetted tub and didn't realize until after I was in the tub the switch to turn it on was on the wall across from the tub. (my tub at home has a button you push to start the jets)
Disliked: Was placed between a family of at least ten, two adults and their kids. Kids were running up and down the hall between rooms, I had to turn the tv up after 10pm to try to sleep to block out their noise. They were ALL over the hallway in the morning, I had a "privacy please" hanging on my door. At 8:00 I opened my door to grab breakfast downstairs, they had luggage, luggage cart, skateboard, toys, etc in front of my door and in the hallway to the elevator. The parents had zero control over them. I was really looking forward to this stay on my way to Seattle from northern CA. If the front staff person wasn't so nice, I would ding this stay more. I know it isn't the properties' fault for the kids and noise, but this ruined my entire stay. Cannot comment on the breakfast, because there was no hot food left when I went downstairs for some.

We would love to stay...

Liked: We loved it. Kids had so much fun with pool and hot tub. Kids loved the breakfast and waffle machine.

Exceptional

Superb

Superb

Passable

Liked: The kitchen staff and some managers were very nice.
Disliked: The pool got shot down by the health inspector while we were there. So we couldn't even use the heated pool. Used the hot tub for about 15 minutes. Next morning it was shut down for whatever reason and did not get fixed while we were there sadly. That's the whole reason we stayed at this hotel specifically. No returns or anything offered. My grandson was very disappointed.

Passable

Very good

Passable