Horrible because Best Western was not a place I felt comfortable staying in. Was charged 205.00 for nothing. They didn't even try to make up for false advertising.

Liked: Nothing.
Disliked: Appearance of hotel outside and inside.

I would not recommend. Not close enough to any attractions you would feel safe walking around in. Parking is a block and a half away. The mattress on my bed almost sank to the floor when I sat on it, so not a comfortable sleep.

Liked: The room appeared clean and it was not noisy during the overnight hours.
Disliked: The breakfast buffet was the worst. I got yogurt from the little cooler and it had expired the week before. The bananas all had dark spots. The waffle maker was missing a knob and was not working. Turkey sausage was so hard and dry it was inedible. House keeping staff were very loud early hours - sounded as thought they were talking on their cell phones.

Plan for city traffic and this is just a perfect hub for your experience.

Liked: Just about everything from the front desk's help identifying a mistake to the cleanliness of our room. Complimentary breakfast was good (except for the sausage - not a fan).
Disliked: None. Lyft to and from the concert was easy.

Exceptional

Bad

Liked: Nothing
Disliked: Mold outside unit

Not a satisfying experience at...

Liked: Your staff was very rude and unprofessional
Disliked: Your staff

Exceptional

It's all good.

Liked: It's ok.
Disliked: Room stay and window viewing.

Great location.

Liked: Close to City Hall and Broad Street
Disliked: We were given room keys to an occupied room. Had to go back to desk to straighten out. It was an honest mistake and they fixed it.

Very good

Exceptional

Very good