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AustraliaBest Western Plus Palm Beach Gardens Hotel & Suites and Conferen Guest Reviews
Overall Average Score:
Good (3.55 out of 5)
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| 3.6 miles from North Palm Beach centre |
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Evgenia Mon, 28 October 2024
Good
Geri Mon, 28 October 2024
All in all it was...
Liked: Liked the breakfast
Disliked: There were a couple of bugs in my room.
Christine Sun, 27 October 2024
Cheaper rates for ok accommodations
Liked: LocationPrevious pest problem was resolvedAccommodating to special requestsRooms fairly clean, nice lobby. Hallway carpet is in need of replacement it’s filthy and most days soaking wet from some sort of leak.
Disliked: Breakfast! Same food every single day. Greasy uncooked sausage, gross frozen/reheated eggs, no danish, out of 4 months of frequenting this property bacon was served once. Everything is microwaved and definitely taste like it.
Jason Fri, 25 October 2024
Very good
Melissa Sun, 20 October 2024
Good
Liked: The staff was nice
Disliked: The pillows and the soap smell.
Sekayia Thu, 17 October 2024
Bad
Disliked: Worst management and rudest people working there
Matthew Thu, 17 October 2024
Exceptional
David Thu, 17 October 2024
Good
Rafael Wed, 16 October 2024
Very good
Kelly Tue, 15 October 2024
My stay at the Best...
Liked: The staff was great. They were all very friendly and accommodating. I have only great things to say about the staff.
Disliked: We had 2 rooms, as we were evacuating for a hurricane and needed to bring our 4 cats. One room just smelled musty/moldy, and the other had a weird funk that I couldn’t place but wasn’t good. The night we got there, one of the rooms I had booked had a huge puddle on the floor from a leaky air conditioner, so I was moved to another room. Apparently, this room was bigger( a corner room), and so I was charged for an upgrade that I didn’t request. I was moved b/c my original room had a problem I did not create, and then charged for the hotel’s inability to provide the room I requested originally. This seems unfair to me. Also, the hotel charges a pet fee of $30 per night PER PET. This is ridiculous. I have never been charged that much at any hotel, and the rooms were definitely not worth it.
