Best Western Plus Palm Beach Gardens Hotel & Suites and Conferen Guest Reviews
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0.4 miles from North Palm Beach centre |
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Lyle Thu, 13 March 2025
Good
Murray Thu, 13 March 2025
I couldn't get out of...
Liked: The staff was nice.
Disliked: I saw undesirable clientele. I don't know if they were guests or just people going in and out of the desk area.
Adelaida Wed, 12 March 2025
Will return again
Liked: Clean and very friendly
Disliked: They said they had heated pool and it was freezing but overallThe stay was great. Would of loved to enjoy poolTime
Nikki Wed, 12 March 2025
Passable
Vicky Tue, 11 March 2025
Poor
Disliked: Dire need of upgrades, need new bath towels, some mold on shower tiles.
Amber Tue, 11 March 2025
Poor
Liked: Breakfast was good. The staff was very nice and accommodating.
Disliked: There were several bugs in my room. Live, active bugs while I was there and with the lights on. :( In the shower, on the floor, on the tables, and one on the bed.The staff changed me to an upgraded room, and had I been in this room from the beginning, the review would have been more positive.
Stuart Tue, 11 March 2025
Would not recommend. Old and...
Liked: Good location
Disliked: Room was dated. Furniture was old. Bathroom was well used and old. Pillows were tiny. Roach in the roomBreakfast mediocre.
Rene Mon, 10 March 2025
Horrible hotel room
Liked: Exterior and parking was nice. Front desk receptionist was friendly and responsive
Disliked: The hallway smelled like Marijuana. The bathroom floor and door looked dirty. The carpet in the room looked old and dingy. Beds are hard, pillows are lumpy, stain on comforter, remote control hard to use, small roaches in bathroom and one in microwave upon opening. The room looks nothing like the photos in booking.com. one of the bedside bulbs flickered and had to keep turned off. Will not stay in a best Western again
Smith Mon, 10 March 2025
Good
Bruno Sun, 9 March 2025
Never again
Liked: The location is the only thing decent about this place
Disliked: Check in was the biggest pain. Room had the most bugs I have ever seen in a hotel. Room got down graded with no refunds. Pillows are like the small couch pillows. Phone in the room didnt work when I tried to call the front desk.