Good

Liked: The pool was great, nice size, and nice Sauna. Has a nice large change room at pool with showers as well. The hotel staff were extremely friendly and it was nice to have a hot cooked breakfast which was included in our stay. Facilities are nice.
Disliked: I did not know the hotel gives memberships for use of the gym, so lots of people who were not hotel guests were using the pool, which made it very crowded. I'm from Thunder Bay and chose this hotel as a staycation with my kids for something different to do. Pretty much everyone we met there was from tbay as well. I didn't get much sleep as our floor had a lot of families that knew each other, so kids were running back and forth down the hallway until 4 am. Adults were pretty loud as they were all having a good time. It's a great hotel if thats what you're looking for as no one did anything about the noise at all. I prefer a quiter one as my kids go to bed by 9.

Very good

Exceptional

Very good

Horrible experience

Liked: Nice property minus the horrible woman at the front desk.
Disliked: Woman at the front desk refused to accept my payment method (Visa Debit) and would not accommodate anything. Don’t understand how my card could be charged in the event of a late cancelation or if I didn’t show up for the reservation but wasn’t good enough for her to accept as I stood there telling me I couldn’t use the card I used to hold the reservation. When I asked if I could just book and complete payment online instead of in person she said no and yet when I looked after I saw I could have clearly booked my room and completed payment online. Absolutely horrendous customer service. Seemed like she actually enjoyed ruining our night. Had to spend an hour scrambling last minute to find another hotel and ended up having to spend $200 to stay in an absolute dump.

Very good

Liked: Staff, breakfast, location

The Nor'Wester is a beautiful...

Liked: The hotel staff were very kind and really friendly. The in-house restaurant was fabulous! Their staff was great to talk to. We loved the view of the sum coming up over the mountain!
Disliked: Not so big on the beds. They were probably fine, but both my partner and I have chronic back pain, so it was difficult sleeping.

We had a wonderful time...

Liked: Big pool and hot tubBreakfast was amazingNice to be able to sign in to my own YouTube accountNice balcony/viewBeautiful scenery to walk around
Disliked: Pillows weren't the most comfortableHot tub was nice but could maybe use a face-lift.

Enjoyed my stay. I would...

Liked: Great location, staff were great. Facilities were excellent.
Disliked: Had some trouble getting door to lock on room 103. Had to pull very hard for latch to catch.Some dust bunnies on the ceiling from air conditioner fan.