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Best Western Plus Newport News Inn & Suites ee - (888) 406-7656
Best Western Plus Newport News Inn & Suites, 500 Operations Drive, Newport News, VA -(888) 406-7656
Area: South Newport News - South Yorktown
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BOOK ONLINE OR CALL - (888) 406-7656
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (563 Ratings)
2.7 miles from Newport News centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located 10 miles from downtown Newport News, Virginia, this hotel is 2 miles from Newport News/Williamsburg International Airport and 5 miles from Fort Eustis. It features a heated outdoor pool. Each of the classic rooms at the Newport News Best Western Plus is furnished with a large work desk and a sofa. A microwave, refrigerator, and coffee maker are included and guests can watch cable TV and the HBO channel. Free Wi-Fi is provided. A spa bath and a gym with cardio equipment and full-length mirrors are open to guests. The outdoor freeform pool is surrounded by a sun deck and lounge chairs. The hotel serves a continental breakfast in the mornings and a business center is located off of the lobby. The Virginia Air and Space Museum is a 22-minute drive from Best Western Plus Newport News. Downtown Williamsburg is 19 miles from the hotel.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
Other Amenities
` Free Breakfast
` Free Parking
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` outdoor pool
` seating area
` vending machine
` telephone
` alarm clock
` blackout curtains
` Daily Newspaper
` Family Rooms
` Free Wi-Fi
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` gift/souvenir shop
` Sofa
` Linens
` Carpeting
` Wooden/Parqueted Flooring
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Accessible rooms through interior corridor available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Tile/marble flooring
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)
` Accessible bathtub available
` Shuttle service (charges may apply)

Best Western Plus Newport News Inn & Suites Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Darian Sun, 5 January 2025

Excellent

Liked: I don't eat breakfast
Disliked: N/a

2

Disappointing - 2.0 out of 5

Cindy Thu, 2 January 2025

Disappointing

Liked: Smells was terrible
Disliked: Location only

1.5

Poor - 1.5 out of 5

Tanesha Wed, 1 January 2025

Maybe it's time to drop...

Liked: Location, cleanliness and comfort
Disliked: First room the TV was broken, was moved to a different room and the door was broken then was moved to a different room and everything was fine

4

Very Good - 4.0 out of 5

Angel Sun, 29 December 2024

Great

Liked: Good
Disliked: Service in breakfast

3.5

Good - 3.5 out of 5

Verla Sat, 28 December 2024

you get what you pay...

Liked: location was fine
Disliked: at one point the systems went down and someone from the front desk just walked in my room no knock or call was placed before doing so

1

Poor - 1.0 out of 5

Ron Fri, 27 December 2024

Annoying

Liked: Location
Disliked: I had to change rooms 3 times. Toilet did not work in the 1st heat did not work in the 2nd and tv couldn’t change channels in the 3rd. They made no efforts to accommodate me for those issues when I checked out. Only offered snack from the pantry. That hotel was so nice when I stayed before. Not anymore, i actually went back there because my first stay there was great. I won’t be returning.

4

Very Good - 4.0 out of 5

Jones Sat, 14 December 2024

Very good

0.5

Poor - 0.5 out of 5

Boyd Wed, 4 December 2024

Unpleasant stay and experience, not...

Liked: The breakfast was decent and great location, in front of the mall.
Disliked: We arrived and the man at check in was rude and odd and he was pretty much staring at my friend and I up and down. The kids were even worried at the way he was looking at us. Arrived at the room and the room smelled like cigarette smoke, it was awful. We called the front desk and no answer. We wanted a nice warm shower since we were on the road all day and WE DID NOT HAVE ANY HOT WATER!! No one cared that we did not have any hot water. Decided to turn the TV on and NO TV/CABLE! We needed sheets and towels since there was 5 of us traveling and we called for them but ended up having to go and get them ourselves. This was a horrible experience for us and our kids. 2 days, no hot water to shower in and we had to go and retrieve our own toiletries from the front desk. This was supposed to be our Thanksgiving getaway and it turned into a horrible stay for the entire family! I would never stay here again!

2

Disappointing - 2.0 out of 5

Karen Mon, 2 December 2024

Complaint was not address properly...

Liked: Location was nice Food was somewhat
Disliked: The spider web all around the window There was no heat the room was freezingAnd NO HOT WATER it was like barley no warm water At all.

5

Exceptional - 5.0 out of 5

Katrina Mon, 2 December 2024

Exceptional

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Best Western Plus Newport News Inn & Suites 500 Operations Drive, Newport News, VA