Best Western Plus Newport News Inn & Suites Guest Reviews
Write a review
2.7 miles from Newport News centre |
Write a review
Montgomery Sun, 3 November 2024
Excellent
Liked: The stay
Disliked: Breakfast wasn't good
Sara Mon, 14 October 2024
Good value, location and friendly...
Liked: Location, nice front desk, pretty clean.
Disliked: Breakfast terrible (gravy icky), doorknob on bathroom broken.
Tomiko Sat, 12 October 2024
Very good
Kameelah Sat, 28 September 2024
good stay
Liked: comfort, convenient, price
Disliked: initial room wasn't clean, but they moved us to another room
Kathy Thu, 26 September 2024
It is definitely not that...
Liked: Complementary breakfast in the morning, along with the coffee was all nice. The staff were friendly.
Disliked: When I walked across the carpeting in my white socks and came back to the bed, the bottom of my socks were absolutely black. The carpeting was not clean. I also noticed that the ceiling had a lot of black spots on it. I was worried that it may have been black mold. I didn’t notice it until the last day we were there. the hotel was generally quiet. The cleaning staff were very nice to us as well as the front desk. We tried to get the TV remote replaced, but nobody knew how to program it. It did not work well. If we come to Newport News again, we will probably skip this place then go someplace a little nicer.
Rachael Sun, 22 September 2024
We will not be back.
Liked: Good location
Disliked: The lobby wasn’t bad, but the rooms were disgusting! They looked like they have not been cleaned in weeks. There was black mold growing on the wall in the bathroom. We stayed here 2 years ago and it was nothing like this!
Sherrell Mon, 16 September 2024
Exceptional
Mentor Fri, 13 September 2024
I had a great time...
Liked: good
Disliked: I like everything about it
Ashley Mon, 9 September 2024
Reasonable price for purpose of...
Liked: Near the mall and a lot of restaurants
Disliked: Fixtures in room need to be updated,showers did not get hot
Faith Sun, 25 August 2024
Do not stay here
Liked: The front desk staff was very nice and allowed us to leave prior to our original departure date
Disliked: It was old and very dirty - the couches in the room were stained and gross