We got overcharged on our rooms, and on the second night our cards didn't work. When we got new cards they set it up as a new reservation so we got an extra charge on the credit card.

Liked: It was 5 minutes away from the venue (New City Gas).
Disliked: Overcharged on our rooms.

Hotel was great; location was great; staff was great.

Liked: The rep on the phone worked very hard to accommodate my needs.
Disliked: I was told the website discount was as good as the military discount. This was not true.

I enjoyed the location a lot; when I come back I will book a room with you again.

Liked: Service at reception was very good; room was very clean and had everything a traveller might require.
Disliked: Maybe change the pillows a little - they are too soft; room seemed smaller compared to Best Western in Niagara Falls.

Good

Liked: Everything good
Disliked: Everything nice

Exceptional

Superb

Liked: This hotel is always a good choice when visiting Montreal. The location is perfect, from train station, from Ste-Catherine Street, restaurants, shopping everything is around.
Disliked: Well if I have to find something, I would say the mattress was a bit soft for me, but nothing major.

Great experience and will come...

Liked: Cleanliness and hospitality of the staff

Excellent value for a quick...

Liked: Very convenient location. Short walk fromCentral Train Station to the hotel. A very short walk to the Bell Centre where I attended a hockey game.
Disliked: Room was a bit small but since I was solo, that was fine.

Great.

Disliked: Small Room

Exceptional

Liked: Cleqn and close to centre bell

Very good

Superb