Best Western PLUS Milwaukee West Guest Reviews
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4.2 miles from Milwaukee centre |
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Emily, Green Bay, visiting Summerfest Grounds Tue, 24 July 2018
Liked: Nice rooms; friendly staff; customer service were very helpful.
Disliked: None.
Angelita A, Chicago Sun, 2 November 2014
Disliked: Breakfast is horrible; I work in a kitchen myself, but the person who refills the biscuits took it out in the ziploc bag. The biscuits were hard and cold; not only that, eggs and sausages and gravy also very disappointing.
Lynne, Elgin IL, visiting Baird Center Milwaukee Mon, 20 January 2014
Liked: Room was big; nice kitchenette; nice pool and hot tub.
Matt R, Weston, visiting The Rave / Eagles Club Mon, 7 October 2013
Liked: Love this hotel; convenient; accomodating and perfect for a night or two stay.
Stephen Mon, 18 November 2024
Very good
Liked: Female desk clerk helped me to extend my stay. Understood when I had to leave due to a death in the family. Very compassionate and on top of things. Housekeeping was also exceptional. I enjoyed my stay.
Ana Fri, 15 November 2024
Exceptional
Kylee Thu, 7 November 2024
Exceptional
Perry Sun, 3 November 2024
Bad
Liked: Nothing.The bar wasn't bad.
Disliked: The hotel was filthy, moldy, run down. Carpet was awful. TV didn't come in well.Noise upstairs and outside, walls are paper thin. The bill was jacked way up with different charges for each night. The breakfast food was cold!The hot tub was not working. Way overpriced for what you got.
Jill Fri, 1 November 2024
Superb
Robert Wed, 23 October 2024
Very nice stay I will...
Liked: I love the breakfast and the room nice and clean I will stay there next time that I'm in town.
Disliked: not a thing
Shelley Thu, 17 October 2024
Superb
Liked: Room was very comfortable
Disliked: I was told by front desk that there was room service delivery to room . Waited an hour, called restaurant and they said no room delivery. I'm disabled so the extra walking, wasn't what I wanted. I would have used grub hub. Also poor parking. Very small.
Debbie Mon, 14 October 2024
Passable
Liked: Breakfast was very good
Disliked: We were on the 2nd floor. Hallway and room smelled like barn. And heavy oil like smell by the elevator. Lobby was fine.
Tina Sun, 13 October 2024
It was just okay.
Liked: The restaurant/bar had good food. Beds were comfortable.
Disliked: There was no hot water until later in the evening so we couldn’t shower at night, give our grandbaby a bath or sit in the hot tub. They should have told us that when we checked in.
Michelle Sun, 6 October 2024
Wouldn’t stay here again!
Liked: The breakfast was AMAZING! ❤️
Disliked: We chose this property because it was near our venue and offered a free breakfast and had a swimming pool/hot tub on site. We requested an early check in so we could swim and sit in the hot tub after a 3 + hour drive and unwind for a few hours before the concert. The hot tub was the same temperature as the pool; lukewarm at best. After 5 minutes we were shivering in the hot tub and went to our room. The room was dingy. Walls , curtains, and carpet dated and worn. I paid $173.86 on 9/26. At check in they needed a copy of my card for their file. Fast forward to the concert. While trying to pay for my girls sweatshirts, the vendor is card only and my card declines? Find out it’s because the hotel has placed a room authorization of $198.96 ? even though I paid ahead of time to avoid this exact situation?