Best Western Plus Mentor-Cleveland Northeast Guest Reviews
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< 0.1 miles from Mentor centre |
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Melissa Mon, 27 January 2025
Comfortable enough for a short...
Liked: Very well maintained inside, lovely outside, rooms were spacious, the suite was laid out nicely with the desk in the “living room” and separate from the main bedroom. This allowed me to work late without disturbing my husband.
Disliked: My only complaint is that the bed was not very comfortable, but I imagine that is why it was cheaper.
Doris Mon, 27 January 2025
Very pleasant and loved it
Liked: Very clean and everyone was so friendly
Disliked: Nothing
William Sat, 25 January 2025
Very good
Liked: Location
Porodica Sat, 11 January 2025
Exceptional
Liked: Price its ok, hotel also
Disliked: they took my deposit of $50, which was not returned to me. It means they use passengers for no reason. I wouldn't recommend them to anyone anymore
Keyome Wed, 8 January 2025
Comfortable, inviting, and careing staff.
Liked: Details of little things for instance, four post bed, jacuzzi tub, art work, decorated hidden places with comfortable accent chairs to relax and read.
Disliked: N/A
Juan Tue, 7 January 2025
Exceptional
Liked: Facility are really nice
Disliked: N/A
Deepankita Fri, 3 January 2025
Bad
Diane Thu, 2 January 2025
Very good
Margaret Thu, 26 December 2024
I would return if they...
Liked: I liked the location and quaint appearance
Disliked: My pet friendly room didn’t seem to have ever been deep vacuumed. There was tons of dog hair from the previous guest stay.
Michelle Mon, 16 December 2024
Stay away if u want...
Liked: Left a day early, no kind of comp. Got the security deposit back but was charged 34.50 for my dog taking a poop in a snow pile. Expense shit there ya say?!?! If I had been the one to have taken the dog out I would have cleaned it up, it was my husband - he would have cost an extra 34.50 cause of the throw up he would have left!! Guess shit happens!!! Bed was like concrete. The continental breakfast was straight gross- sausage beyond overcooked, eggs were like so salted couldn’t swallow them and the hash browns weren’t even cooked all the way. I work in the hospitality industry - beyond disappointing!!! Spend the extra 50 a night and go to the Marriott!!!
Disliked: Only thing ok was the price and the bacon. But with that said - get what u pay for. Not worth your money!!!