Best Western Plus Mentor-Cleveland Northeast Guest Reviews
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< 0.1 miles from Mentor centre |
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Michelle Mon, 16 December 2024
Stay away if u want...
Liked: Left a day early, no kind of comp. Got the security deposit back but was charged 34.50 for my dog taking a poop in a snow pile. Expense shit there ya say?!?! If I had been the one to have taken the dog out I would have cleaned it up, it was my husband - he would have cost an extra 34.50 cause of the throw up he would have left!! Guess shit happens!!! Bed was like concrete. The continental breakfast was straight gross- sausage beyond overcooked, eggs were like so salted couldn’t swallow them and the hash browns weren’t even cooked all the way. I work in the hospitality industry - beyond disappointing!!! Spend the extra 50 a night and go to the Marriott!!!
Disliked: Only thing ok was the price and the bacon. But with that said - get what u pay for. Not worth your money!!!
Steven Mon, 16 December 2024
Loved it
Liked: Clean, staff was nice. Included Breakfast was good and the breakfast facilities are the cleanest I have ever seen.
Disliked: Difficult if you want turn left out of the parking lot
Mohamed Tue, 10 December 2024
Passable
Jon Wed, 27 November 2024
Superb
Ellen Tue, 12 November 2024
very comfy stay close to...
Liked: safety
Sherry Sun, 3 November 2024
Have stayed here a few...
Liked: Location and cleanliness
Disliked: Like everything
Thomas Sat, 2 November 2024
Superb
Liked: Nice clean but dated. Would stay again.
Al Tue, 29 October 2024
I stay here whenever I...
Liked: THe room and bath was clean and the staff was professional and friendly.
Disliked: I didn't feel the breakfast was that good and enough to choose from. Having waffle iron would be nice to have and more choices of danishes and have white and chocolate milk available.
Adam Wed, 23 October 2024
Nicely decorated hotel with a...
Liked: Loved the decor, the sofas situated around the fireplace the guy on reception was extremely helpful and accommodating good breakfast
Disliked: Nothing
Igor Tue, 22 October 2024
Good
Liked: Good location, comfortable beds.
Disliked: Overpriced, low quality breakfast