Lovely hotel; very clean; friendly staff; the room was a good size and clean. Very impressed, would definitely return.

Liked: Yes.
Disliked: None.

Hotel was comfortable and met...

Liked: Very comfortable and nicely decorated. Breakfast good.
Disliked: I wasn’t keen on the route to our bedroom! Could have done with a map!!There was no bottled water in our room which I thought was poor. The telephone didn’t work - I did report that to reception the first night. There was no information pack in the room -

Good

Functional for attending a seminar

Liked: Staff very good. Hotel clean and tidy
Disliked: Didn’t have the most comfortable bed this time- have stayed before. Breakfast was standard I would give a higher mark if you could have more than tea or filter coffee for breakfast without paying extra! A small complaint, I have spent over 100 nights in hotel accommodation across Uk and Europe this year and only one other hotel ( Aldo in Uk) didn’t offer latte etc complementary. Minor details add up!

Very relaxing

Liked: Location .Decor
Disliked: Nothing

Exceptional

Liked: very professional and attentive staff
Disliked: all good

Comfortable and welcoming hotel in...

Liked: It was very convenient for the National Conference centre, where my event was being held and it was also in a quiet location, but with good transport links. The hotel has good facilities and I was made to feel very welcome. They were very helpful to me as a disabled person.
Disliked: No lift to the upper floors, but plenty of ground floor rooms if you have mobility issues.

FRONT STAFF PATHETIC

Liked: Mattress was comfortable and coffee facilities was fineJAMES was very helpful we had some issues with upgrade and one staff which he solved nicely
Disliked: Will guy @front office was terrible, unprofessional and not at all helpful. he lies to us and took money for upgrade room which we never got.though is was resolved by James intervention. he gave wrong room key card .unable to transfer to right extension for water He is pathetic In this service and shouldn't be in front desk. doesn't have soft skills to manage customer grievance.Room was small and washroom stink. drinking bottle not in room.

Exceptional

Great value

Liked: Helpful staff and great food. Ideal location.
Disliked: nothing