Will definitely stay again! Didn’t spend much time at the hotel, but no trouble with it!

Liked: Breakfast was great; room was stocked!
Disliked: Couldn’t check in till 1600 due to staff shortage.

We had a great time in a clean, well ran hotel. Everyone was pleasant and helpful. The room was great and at a great price. I would recommend anyone needing a room in the area to stay here!

Liked: Clean and great employees.
Disliked: Check in had a glitch with credit cards but got fixed and checked in.

Very good

Nice and comfortable.

Liked: Nice
Disliked: Nothing

Exceptional

Very good

Very good

Exceptional

Very good

Disliked: not best western fault but the service was terrible no phone lines working and wifi was horrible

Exceptional

Needs a better cleaning

Liked: We normally have a great stay. It's the only place in town that we do stay. The beds were comfortable.
Disliked: The pool and spa area were dirty. I understand a little algae but there was actual mold in the hot tub. So caked on in the corners you couldn't touch the sides. Our room was not cleaned while we were there. We were asked at 530pm if we really needed it they could do it but it was time for them to go home. There was something rancid at the bottom of the trash can underneath the liner. We only discovered it because our room hadn't been cleaned we needed more space for the trash we did have. The stopper in the bath tub was broken and despite telling the front dest staff three separate times no one came up to check it. Anytime we needed something from the front desk we had to ring a button and the person watching videos on their phone had an attitude because we interrupted them. Again normally we have a good stay and we will probably stay again because it is the best hotel in the area but I feel for the price we are paying it should at least be clean. I can deal with uninterested staff because no one was mean or rude you could just tell they did not want to be there at all and had no sense of urgency.