Nice

Liked: Did not eat breakfast could go to Denneys down the street for cheaper the pool was to cold to use witch was a bummer cause the pool.was the main reason we picked your hotel how ever the hot tub was wonderful and the staff very friendly and accommodated would I com.e back o ly if pool was warmer

Exceptional

Here’s your short sentence, absolute...

Liked: Absolutely nothing, disappointment from the minute I checked into my room
Disliked: I booked a room with a Jacuzzi tub and when I got to the room there was no tub. The front desk staff was absolutely no help at all. She told me that I had to contact Booking.com Booking.com is not available. You cannot speak to anybody. Emails are not being returned. I’m extremely upset with the experience and I would appreciate a full refund. There’s absolutely no communication. Extremely disappointed as it was an important night to me. Again, I would like to express that I would appreciate a full refund. I got the runaround from the minute I checked in. Prior to that over the weekend my debit card was charged and I hadn’t even checked in I believe you’re supposed to charge the customer upon check-in. Again my email is [email protected]!! I expect a full refund and I expect a response! Thank you for absolutely NOTHING!!

Very good

Good

Good

Liked: Good location
Disliked: Mold around windows Pool area messyDid not clean room

Exceptional

Good

Very good