Best Western Plus Kelowna Hotel & Suites Guest Reviews
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3.6 miles from Kelowna centre |
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Sam Tue, 12 November 2024
Superb
Shelly Sun, 10 November 2024
Okay
Liked: Location and view from room
Disliked: Room needs updating; housekeeping didn’t restock room properly
Collen Sun, 10 November 2024
Very good
Adam Fri, 8 November 2024
Very poor
Liked: Beds were comfortable
Disliked: Pool was cold. Hot tub was like warm and filthy. One person on our part got a horrible case of hot tub rash. Other guests were clearly grossed out by the amount of dirt etc in the pool which you couldn't really tell until too late because it's so dark.
Tracie Sat, 2 November 2024
Disappointing
Liked: comfortable beds and clean rooms
Disliked: coffee machines didn't work in the rooms, reception staff unhelpful, and one rude.
Shannon Thu, 31 October 2024
Very good
Maryann Sat, 26 October 2024
Superb
Liked: Beds, breakfast, staff friendly, location
Susan Mon, 21 October 2024
Mediocre
Liked: Lovely staff. Comfy bed.
Disliked: 6 lane road very near. Scruffy carpets in hallways.
Wendi Fri, 18 October 2024
Overall nice hotel.
Liked: Location, clean, up to date, rooms
Disliked: The hot tubs were COLD. I’d call them warm tubs not hot tubs. And they smelled. Beds were not great.
Roger Fri, 18 October 2024
Expensive, sad, not enjoyable experience...
Liked: Breakfast was adequate - good
Disliked: My room (822) in desperate need of refurbishing - much like the rest of the hotel. Damaged ceiling over the bed poorly patched with gloss white spray paint, rather than repainting the whole ceiling. Not pleasant to look at from bed. Windows damaged - acid etched? Mentioned this to a somewhat indifferent front desk staff