Attended a concert at Verizon Arena. Hotel a short drive/taxi ride to arena. Very convenient. Parking not as convenient - very few spaces available and when we asked night employee for some suggestions on where to park she rudely shrugged and said she didn't know. To be fair, however, the daytime staff were all very pleasant and when we reported the parking issue at time of check out. The employee was very apologetic and stated she would inform management. Her strong customer service skills helped us to leave on a positive note.

Liked: Beautiful and spacious room. Daytime staff pleasant and helpful.
Disliked: Inadequate parking. Night desk employee was rude.

Very good

Liked: Everything was good. Friendly staff, clean property.
Disliked: One of the two beds should not have been in the room. Just touching it it squeaked. Let alone sitting or laying on it. Whoever made that bed should have reported it and have it exchanged. It was terrible!

Exceptional

Liked: Everything
Disliked: I liked everything

Very good

It was phenomenal, I enjoyed...

Liked: Nice and clean environment

Exceptional

Liked: Great location. Wonderful staff. Very clean and well maintained hotel.

Pet fee

Disliked: Charged $30.00 per pet per night.Every other hotel we have stayed ins a one time fee for the stay.

Superb

Exceptional

Very good

Liked: Location was excellent
Disliked: Had no issues