Attended a concert at Verizon Arena. Hotel a short drive/taxi ride to arena. Very convenient. Parking not as convenient - very few spaces available and when we asked night employee for some suggestions on where to park she rudely shrugged and said she didn't know. To be fair, however, the daytime staff were all very pleasant and when we reported the parking issue at time of check out. The employee was very apologetic and stated she would inform management. Her strong customer service skills helped us to leave on a positive note.

Liked: Beautiful and spacious room. Daytime staff pleasant and helpful.
Disliked: Inadequate parking. Night desk employee was rude.

Exceptional

Good hotel close to the...

Liked: Liked the pool
Disliked: Nothing

Enjoyed my stay, convient to...

Liked: Didn't get to eat slept in

comfortable, safe, and enjoyable

Liked: very well kept. staff was very respectful and sweet. very comfortable. definitely felt safe staying here especially with my kids.

Very good

Great

Liked: Staff was wonderful , place was very clean , wonderful breakfast
Disliked: Our door lock did not work had to change keys 3-4 x before realized door lock needed new battery

Exceptional

Good

Liked: Average
Disliked: Nothing

Exceptional

Liked: Everything
Disliked: Nothing