Best Western Plus Inn At The Vines Guest Reviews
Write a review
1.6 miles from Napa centre |
Write a review
Remillard Wed, 12 March 2025
Horrible.
Disliked: The power went out at 10PM and did not come back on. The staff never communicated with the guests about the power outage, we were left in the dark and cold. Had to take a cold shower in the morning. When I ask the morning manager for a refund she was rude instead of empathetic. Horrible experience. I'm going to be sure the city of Napa knows about this event as well.
Tabitha Sun, 9 March 2025
Exceptional
Liked: Loved everything about this place! Beautiful big bathroom and the rooms were stocked up & ready! Close to everything, food and shopping. Convenient to freeway.
Disliked: N/a
Andrew Mon, 3 March 2025
Very good
Geoff Sun, 2 March 2025
Exceptional
Liked: The room was big and the bed comfortable. The room was modern and clean.
Minnie Mon, 24 February 2025
Exceptional
Allynson Mon, 24 February 2025
Convenient and very comfortable.
Liked: The room was beautiful and comfortable. Loved the balcony and contemporary design.
Rovetti Sun, 23 February 2025
the rooms were incredibly clean...
Liked: did not know there was breakfast; no one told us
Disliked: Breakfast
Gerardo Thu, 20 February 2025
Exceptional
Dunnington Fri, 14 February 2025
Exceptional
Barbara Wed, 12 February 2025
Great place to stay if...
Liked: The front desk staff were friendly and helpful. The espresso machine in the lobby was a nice addition. Our room was spacious and very clean and the bed was comfortable. The bathroom was large with high end products.
Disliked: I would have given our stay 5 stars except for the fact that there is no soundproofing. We were on the first floor and a gentleman was staying in the room directly above us and he had a very loud and angry telephone conversation that lasted for 3 hours starting at midnight. It sounded like he was in the room with us. Needless to say we did not get much sleep.