Staff were exceptionally helpful. Great...

Liked: Location. Quiet. Clean.
Disliked: Hand held shower no rail to hold it on. Maybe missing very odd. Maybe just my room? Pool was cold not 26 degrees.

Beautifully modern and spacious room...

Liked: Great family room, lots of nice facilities / amenities in the room and very clean. A high standard modern room. Our children loved the mezzanine floor and balcony. Very spacious. The hotel has lots of character but has been modernised well. Lovely bar area and little leisure spaces. Beautiful looking and new pool with mood lighting, but there were negatives to the pool. Great staff and service.
Disliked: The curtains didn’t fully close due to the odd shape of the windows / traditional French doors which would have caused a problem if sleeping in until daylight. Due to the time of year and time we had to leave the hotel this wasn’t an issue. Due to the old style full length French doors / windows the sound proofing wasn’t very good and lots of traffic noise could be heard until very late and from very early. The pool was very cold and couldn’t really be used to enjoy despite being indoors and advertised as heated.

We wouldn’t return

Liked: We honestly didn’t
Disliked: Too small, characterless and terrible view

Good

Superb

Very good

Liked: The staff were friendly and very helpful. The room was comfortable - huge bed - and everything worked. Loved the pool too.At the airport I realised I'd left my passport in my room. The reception staff found it and sent it to me by taxi. Super efficient and much appreciated.

Superb

Liked: Pleasant quiet room. Well presented and maintained public areas. Friendly and efficient staff. Good access to public transport - just a few minutes from M2 line metro stop - one stop to St .Charles train and bus stations. and a few stops to Old Port area/ city centre.

Superb

Exceptional