Best Western Plus Hollywood/Aventura, Hallandale

The hotel.

Liked: Wonderful staff.
Disliked: The room was not refreshed during our 4 day stay and had to ask for towels and toiletries. The location is not close to any decent restaurants or shopping. There is a strip club across the street and just fast food options within walking distance.

Liked: Great staff - efficient and extremely friendly; breakfast staff always went above and beyond in service; very clean hotel.

Exceptional

Pleasant

Liked: Great location, normal room
Disliked: A big noice all night from parking lot near the hotel. Didn’t understand why staff disinterested call to police There was aLot of aunts on breakfast tables

Exceptional

Good

Disliked: The unmentioned $100 feet for incentives

Passable

Liked: Location
Disliked: The staff could have been more professional. I paid cash for the night up front. And ask for a receipt and was told they could not give me one. So basically I had no proof that I had paid cash a cash Until departure. Didn’t like that. Also when I ask for a late check out. Was told they could not tell me till the next day. Usually you are told the night before. That way you can make plans accordingly. My only reason for ever going back here would be for the location.

Passable

Liked: Breakfast was ok. Room small but decent. Bathroom was functional. One night stay is tolerable, but not more than that.
Disliked: Hotel is very close to Hwy, very noisy if your room faces it. Not easy to get to hotel and get out of there. Rooms are pretty small, but that was expected. Bathroom very small and needs remodeling.People at reception desk were not very helpful, one guy hardly spoke English and had no knowledge how to treat hotel guests. No matter how many times I ask to give us quiet room facing city and without connecting door, it took a while to change the room. Sound proof of the connecting door was close to nothing, and sounds from adjacent room were pretty disturbing.

Pleasant

Good

Liked: Bed comfee
Disliked: Strong Humidity smell in room and corridor due to overuse of ac. Carpet bit tired.

Very poor

Disliked: Beds were very uncomfortable restroom had mold in the ceiling. I asked for a non smoking room and the restroom smelled like smoke.. I found a flea on my sock. Just terrible..