Best Western Plus Hill Country Suites Guest Reviews
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15.6 miles from San Antonio centre |
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James Mon, 18 November 2024
Superb
Christopher Mon, 18 November 2024
All in all, it was...
Liked: Loved the bed, the room layout, and the jacuzzi tub in the room.
Disliked: I didn't like the pillows, at all, they were so soft and flimsy, they had zero support.Also didn't like that the jacuzzi tub button got stuck several times, nor did I like that there was no hot water for a majority of the timw.
Yi Thu, 14 November 2024
Super helpful
Tami Tue, 12 November 2024
Bad
Liked: The lady at the desk was kind and did the best she could.
Disliked: The hotel smell was very strong - almost like you were trying to hide something. I could see the things on the wall blowing fragrance out. The room had a broken lamp and was dirty. Just unkept looking. I was told the bathroom would accommodate my 92 year old mother, however there were no handrails anywhere. We did not stay and were able to get a hotel down the road.
Billy Sun, 10 November 2024
Very good
Cynthia Sat, 9 November 2024
Exceptional
Robert Thu, 7 November 2024
Passable
Liked: Good location.
Disliked: TV didn't work. Staff was too busy in the back to help customers waiting at front desk.
Kisha Tue, 5 November 2024
Very good
Janette Mon, 4 November 2024
Would not stay at this...
Liked: It was spacious
Disliked: The jaccuzi tub had green and black gross stuff around the jets. The room smelt like mold. The beds were very uncomfortable. All but one ice machine was broke. The food was okay.
Yesenia Mon, 4 November 2024
Very good
Liked: Room was clean and breakfast was good. Staff was friendly.
Disliked: The restroom door didnt close. Was dragging but i just didnt complain.