Best Western Plus Grim'S Dyke Hotel Guest Reviews
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Write a review
Jamile Thu, 14 November 2024
Surpassed all expectations, a gem...
Liked: The hotel itself is a beautiful building set in beautiful grounds. I stayed in the modern but tasteful annex. It was quiet (no noisy A/C or lift), warm but not too hot, and clean. The welcome on arrival was friendly and the breakfast was very good. I'm Vegan and was delighted to find a Vegan breakfast on the menu. The breakfast staff was attentive, polite, and accommodating. There was plenty of parking close to the buildings.
Disliked: There wasn't anything I didn't like to be honest and I look forward to returning to this hotel next time I am in the area.
Lloyd Tue, 12 November 2024
Exceptional
Hilary Tue, 12 November 2024
Comfortable room and friendly staff....
Liked: It’s a lovely looking building with an interesting area. The staff are terrific and the accommodation very comfortable. I was in the annex.
Disliked: The annex is like a rabbit warren for anyone on the second floor. Not easy to negotiate with baggage when you’re solo.
Steve Sun, 10 November 2024
Grim.
Disliked: Booked 3 rooms for 2 days. The level of hygiene was dreadful. Whole annex stank of bleach, mould in the bathroom, bath drain blocked with hair and backed up. Shower was a trickle because it was full of Lyme scale. That was after being moved from an uninhabitable room due to the smell. The other original room had holes in the carpet, mould around the bath and the plug holes. The blocked bath was in a so called executive room upgrade. Safe in one of the rooms didn’t work. Second day was only left with one towel in the room. My mother had a disabled room. Mould on the shower walls. Sink had cracks in it. Hotel really run down and neglected and in desperate need of refurbishmentWe would have moved to another hotel but everywhere was fullEnded up getting a 50% refund. Do your self a favour and avoid.
Monica Sun, 10 November 2024
Exceptional
Liked: I did like the location, the room with terrace. It was clean.
Disliked: I was expecting breakfast included in the price, which for 1 night was a bit high.
Caroline Sun, 10 November 2024
Exceptional
Liked: Beds were so comfortable. Staff so helpful.
Disliked: Nothing
Lambert Tue, 5 November 2024
Very good
Priscilla Tue, 5 November 2024
excellent stay
Liked: I liked every bit of this place will book again
Disliked: Nothing
Diane Mon, 4 November 2024
excellent
Liked: everything about the hotel is excellent breakfast is very good very well stocked juice, bread, danish pastries, cold meats, cheese cooked breakfast is excellent nothing to complain about
Disliked: nothing we stay here very regularly and it is consistent with service and everything
Diane Mon, 4 November 2024
we stay here very regularly...
Liked: The room was very comfortable very clean tea coffee making was very good well stocked heating was very good toiletries supplied were very good everything in plenty including shower caps were in the bathroom. Towels were very fresh clean and good quality. Breakfast was very good, good variety of fruit yoghurt, danish pastries cold meats and bread. Cooked breakfast was clean fresh and very good quality.
Disliked: nothing. we stay here very regularly at least 4 times in the past few months. there is nothing we dislike