Real nice hotel in a cool town. Clean, modern and comfortable.

Disliked: All good.

This was a very clean hotel in close proximity to Key Bank Arena. The entire experience from check-in to morning breakfast was very well organized. Good focus on customer service.

Liked: Very clean and well organized establishment.
Disliked: Nothing at all.

Restful

Liked: Everything was to my satisfaction. I had a great nights sleep.
Disliked: There was not any non dairy creamer or sugar substitute in the room for coffee.

Exceptional

Great stay. Thank you.

Liked: Great service and great location for me.
Disliked: Nothing to complain about.

Exceptional

Exceptional

Liked: Nicole the front desk supervisor was excellent! She was helpful, polite and very caring! Excellent customer service and the other lady with her who helped check us in was great!

I had a very pleasant...

Liked: Everything was beautiful and clean. The complementary breakfast was very nice. It was very convenient when visiting my son who is a student at Franciscan University. The staff was very warm and welcoming.
Disliked: I have no complaints.

Very good

Very good

Superb

Liked: The staff were all helpful and friendly. At breakfast Bridget was very helpful with helping me out and was very personable; staff that go the extra mile made the stay better than expected!