Best Western PLUS Flint Airport Inn & Suites, Flint

The hotel is new. Very clean. Staff was very friendly and helpful, especially when I had phone problems. There are restaurants (some sit down, some fast food), gas stations, shopping and groceries literally across the street. I would stay here again.

Liked: Very clean. New hotel.
Disliked: It wasn't as close to the venue as we were led to believe.

It was a good place...

Liked: The room was clean and comfortable. The staff was friendly and competent. The location is convenient. The breakfst bar was well maintained. The pool area was in good shape. The wi-fi worked well.
Disliked: The fitness room was underwhelming. The cardio machines weren't working. The weight rack was in an inconvenient spot, and the room itself is too small. the weight tower was missing attachments.

Credit card information stolen by...

Disliked: Booked a room through booking.com then was required to email a credit card authorization form directly to their front desk in order to pay in advance. Kyle and I spoke over the phone and I emailed him my credit card info. My credit card information was then stolen and used several times over the next two days before I was able to cancel it. I called on Sunday, spoke to a woman who told me to call back and speak to her manager, Matthew, in the morning. We just spoke and while he was apologetic and polite, wasn't able to offer a follow-up plan or anything beyond condolences.

Poor

Exceptional

Liked: Close to airport and good restaurants, clean

The staff were courteous and...

Liked: Our breakfast was a cold breakfast because the cook had been given two days off for Thanksgiving and the Friday following Thanksgiving. For a cold breakfast it was more than adequate.
Disliked: Initially, there was a smell in the room, but it dissipated quickly. The water temperature in the shower only got to luke warm, so showers were very quick.

Very good

One night stay before flight.

Liked: Rooms were clean. Friendly staff.Bed was comfy.
Disliked: If pillows are going to be in half. Please put a couple more than 4 on the bed. Did not know they were standard pillows put in half in pillow cases. Instead of 4 maybe 8 or get the hotel pillows that are more fluffy.