Quick and efficient check in; customer service was excellent. Rooms and commodities were great.

Liked: Very clean; great customer service.
Disliked: Nothing.

Exceptional

Amazing stay, would come again

Liked: It was so beautiful and the room was really updated but I️ wish the rooms had more or brighter lighting, the beds were really really comfortable and the bathroom was so nice and the kitchen was so cute and such an amazing plus
Disliked: The tv didn’t work

Perfect rooms, lovely interior, and...

Liked: Exceptional hotel! Friendly, engaging staff, plus a cozy lobby, great restaurant, bar with many selections, and perfect rooms! The best place to stay in the Colorado Springs area!
Disliked: All was perfect, so I can’t comment on this

Good place. Breakfast was excellent....

Liked: Good location. Comfortable bed. Great staff.
Disliked: Could use a remodel.

Exceptional

Note to management-please improve breakfast.

Liked: Clean rooms, friendly staff.
Disliked: I did not like breakfast. Most items ( including eggs ) arrive frozen and they heat them and serve. Nothing is fresh but apples ( bananas were so brown impossible to eat). Good coffee but that’s it.

Superb

Very good

Overall disappointing. One very helpful...

Liked: Most of the staff was nice and helpful and location was good.
Disliked: The barn doors on bathroom necessitated a change in rooms. Barn door wouldn’t stay closed, couldn’t be fixed . Customer shouldn’t have to wedge the door. Maid service every other day so had to ask for toilet paper and towels. Carpet got dirty. The free breakfast needs more choices. Eggs should not only have a choice with cheese. Some people are lactose internet. It was very limited. Disappointed in the breakfasts.