Best Western Plus Executive Residency Fillmore Inn Guest Reviews
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3.1 miles from Colorado Springs centre |
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Sandra, Pueblo West, visiting Ed Robson Arena Sun, 18 February 2024
Quick and efficient check in; customer service was excellent. Rooms and commodities were great.
Liked: Very clean; great customer service.
Disliked: Nothing.
Esmeralda Mon, 24 March 2025
My stay was comfortable.
Liked: Location
Disliked: Some front office staff were rude when the computers were down, but overall was good.
David Sun, 23 March 2025
Exceptional
Keri Sun, 23 March 2025
Exceptional
Liked: The location was great, clean rooms, comfortable bed, and breakfast was delicious!
Jennifer Fri, 21 March 2025
I didn't give this place...
Liked: Very clean. Breakfast was available.
Disliked: When I came in the door I didn't get acknowledged. I had to find out from another guest what was going on and the computers were down. The girl at the front desk named Q was very shaken up and didn't handle things well being rude to guests and crying. I was also given a room that someone had their stuff in already. Groceries and clothes etc. Then the room I was given didn't accommodate my family. I had originally reserved a room with a couch bed for my children. We were given a room with jus a bed. and instead of having to deal with the madness up front again and saying anything because I got treated like trash for speaking on the room with other people's things in it, we drove to Walmart in the bad snow to buy air mattresses for our kids to sleep on for the 2 days we stayed. We just avoided the front desk. All the other staff were very nice. And we had no problems other than the 2 hours or so it took to check in.
Isaac Tue, 18 March 2025
Exceptional
Liked: Great staff! More than helpful to make your stay great!
Disliked: If i had to say a flaw, it would be the all you can eat pizza bar. Wish they had more options.
Allison Mon, 17 March 2025
Exceptional
Liked: Great location- central to everything and felt safe. I enjoyed the pool as an activity for kids after a long drive.
Kimberly Wed, 12 March 2025
Exceptional
Liked: It was phenomenal. I have absolutely no complaints. By far the best experience I’ve had at a hotel.
Disliked: The pool water was pretty strong but I understand thats a common thing.
Cassidy Mon, 3 March 2025
Exceptional
Liked: The hotel is clean, comfortable, and the staff are exceptionally friendly and welcoming. I have stayed here several times, and would always choose to come back when in the area.
Disliked: No negatives about this hotel!
Michael Sat, 1 March 2025
Filmore night
Liked: It was very nice and quiet. Very new and fresh. I parked at the rear so I could see my vehicle. There was no indentation or "ramp" to get up the curb at the door entrance. Made it a little difficult to get in. In some ways the property felt unfinished. The lot at the front off the building was not paved.
Rufina Thu, 27 February 2025
Superb
Liked: Everything was vey tidy and clean!