Best Western Plus Dunfermline Crossford Keavil House Hotel Guest Reviews
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Write a review
Alexander Tue, 24 December 2024
Improving, slowly
Liked: Pool was great for relaxing after a hard day
Gail Mon, 23 December 2024
Exceptional
Ann Mon, 23 December 2024
Friendly, comfortable and location great
Liked: The staff were really friendly and helpful, the room was lovely and comfortable and the location was great, breakfast was spot ont on.
Nicola Sun, 22 December 2024
won't stay again
Liked: Audrey on the check in desk was very welcoming and friendly. she booked us a taxi and told us everything we needed to know
Disliked: the bath had a large brown stain in it and the plug hole was clogged with hair . I mentioned on check out and got an apology. the bed also wasn't very comfortable . cheap sachets of coffee were also provided in the room. they were absolutely disgusting. pay what we did for the room (£107) and receive better in a premier inn.
Ratu Sat, 21 December 2024
Was short but it was...
Liked: Clean and big rooms
Disliked: WiFi Password should be clearly provided or displayed in individual rooms
Melanie Sat, 21 December 2024
Definitely not a treat,
Liked: The spa facility were fantastic, the room was dirty, there was no hot water, the decor was old and torn paper, carpet was heavenly stained, the WiFi was terrible, I definitely would not stay again or recommend, it felt like a room that had been occupied by refugees.
Disliked: The room was disgustingly
Lynne Sat, 21 December 2024
Good
Anne Fri, 20 December 2024
A very comfortable stay in...
Liked: Good choice of different foods for breakfast including cereals and yogurt. A little more fresh fruit at breakfast eg pears and apples would have been really nice. Not everyone wants a full English! Very comfortable all round and a relaxing hotel with helpful staff. Easy to book delicious meal that evening on arrival.
Disliked: After a very long journey we found our room as instructed , but didn't know about the key card to put on the lights . We spent some time trying different switches in the dark before going back to the main desk. A minor point but we were pretty tired! At least we'll know next time we stay.
Bonnylady Fri, 20 December 2024
Exceptional
Liked: Atmosphere staff facilities
Hemming Fri, 20 December 2024
Superb
Liked: Large, comfortable room. Spacious restaurant and lounge. Delicious breakfast. Staff were very friendly and helpful.