Old-fashioned hospitality

Liked: although needing updating, the room was well proportioned and everything worked - reminded us of an old-fashioned motel with all amenities. The staff were excellent and provided good advice about where to dine.
Disliked: We were not in a renovated room so it was a little tired but great value for money

Great stay. Definitely gonna visit...

Liked: Very clean, great location close to train and tram station, friendly and kind stuff.
Disliked: Everything were perfect

All good.

Liked: Location and room size good. Nice breakfast (not Cheap). And on site parking.
Disliked: Had to wait to check in to my room At 3pm.

Good location but very disappointing...

Liked: Central location, close to main train w
Disliked: The room wasn’t exactly what I booked but OK. My room wasn’t cleaned when I was there - when I tried to access the service guide using the QR code in the room the link failed. And when I asked for a second pillow, the promised delivery in a few minutes never took place.

I´ll be back

Worst experience ever

Disliked: Booked with breakfast, hotel refused to honor it. Booked rooms with 2 single beds, got double beds. Stayed for 3 nights, no clean towels.Had to pay double even though I showed proof of payment, but it was the problem of Booking.com and I needed to fix it myself… worst experience ever.

Very good

Liked: Location ist the best for my purpose

Very good

Ultra-comfy rooms, great location &...

Liked: Not only is this the most appealing Mannheim hotel option but the ideal choice of accommodation for a stay anywhere in Germany’s southwest. The value for money that this property offers is unbeatable: five-star quality at a mid-range price. I stayed here for three nights, and my room was cozy yet spacious, beautifully styled (with a uniquely appealing layout), comfortably carpeted (rather than floored with cold tile or hardwood), perfectly climate controlled, generously outfitted with tea-making facilities and a mini-fridge, and so altogether comfortable as to epitomize the German ideal of Gemütlichkeit. Large, openable windows running the length of the room admitted wonderful amounts of daylight and provided a gorgeous city view. The hotel’s location is ideal, situated as it is between the Hauptbahnhof, just a few hundred meters away — making it easy to catch early trains — and Mannheim’s top sights, such as the Wasserturm and the Kunsthalle. Breakfast, offered in a beautiful light-filled solarium, is both delicious and generous, offering Nürnberg-style Würstchen as well as bacon to accompany the scrambled eggs, and beyond that any other Frühstück choice that one could possibly desire. This was my second stay at this location (my first was in 2022), and of the 18 properties that I have patronized between those two trips, this hotel remains my absolute favourite; in fact, I liked it so much that it was the determining factor in my choice of Mannheim over any other southwest German city as a hub from which to explore the area this year. The staff allowed me an early check-in (a rare treat), granted my wish to use the same wonderful room that I enjoyed in 2022, and were the friendliest that I have encountered in any German hotel. If I could score the hotel an 11/10, I would.
Disliked: The only possible upgrade that the Best Western Delta Park could make would be to introduce earlier breakfast times. The hotel’s very fine Frühstück is offered at 6:30 on weekdays, which is standard for German hotels (though some choice properties start at 6:00), but only from 7:00 on weekends. The latter turned out to be simply too late for me to catch a Sunday-morning train, and while the staff did kindly provide me with a “lunch box” that I was able to pick up from the front desk early enough to facilitate my weekend day trip, I would have much preferred to have enjoyed one of the hotel’s exceptionally fine full breakfasts. But the property’s numberless strengths more than make up for this one opportunity for improvement. I would have gladly stayed here longer and hope to return in the future.