Good

Liked: Anifa and the rest of the staff, especially the managers, were amazing and helped me a lot with various issues (key not working, temperature of room, issue with a cleaning lady etc). They were also very understanding when I complained about something that was 100% my fault.I enjoyed the light dimming options in the room and bathroom which were very helpful and the anti -fog mirror in the bathroom. There were a lot of sockets in the room and one of them was European socket; very helpful for someone who does not have a travel adaptor!The location is very convenient since it's very close to Paddington and they're also bus stations.
Disliked: Otherwise, if you are big size (tall or a little bit overweight) you will struggle with the bathroom because everything is petite. Keep in mind that if you're not satisfied with your room temperature you have to tell the reception since the temperature is set from their system. The buttons in the room don't do much. Breakfast was okayish. If you stay for a couple of days it's okay but I stayed for a week and every day was exactly the same with few options. Really strange that I could not order a full English breakfast.If it was a little cheaper I would stay again.

Superb

Sweet, decent adequate.

Liked: Location was great next to Hyde park and Paddington station, rooms were renovated, traditional old style British building. You might not be walking distance from main attractions but you save some money. Make sure you visit Victoria pub!
Disliked: Breakfast could be better with some different kind of eggs (there were only boiled) and a wider selection of cheese and ham and pastries. I know London is not famous for its hotel breakfast options but this was poor. The room was very cold even thought the heat seemed to work and I mentioned it to the reception too the temperature never went up.

Very good

Liked: The staff at the reception was very kind and helpful.

Good location however room was...

Liked: Great location and within walking distance to Paddington station.
Disliked: The executive double room that we booked was tiny. Not at all like it looked in the photos. Paid extra for the executive double and didn’t see the value in it. Also the cleaners who started cleaning the rooms in the morning were very noisy and lacked courtesy for anyone trying to sleep in.

Very good

Great location, comfy bed, tiny...

Liked: Locations and bed.
Disliked: Lukewarm water for shower and washing in Feb was not a good experience. Considering the cost, breakfast, room facilities, I think it’s too expensive.

Very good

Convenient location for my needs

Liked: Location to transport hub
Disliked: Rooms a bit small