The rooms were overpriced but...

Liked: The location was convenient for where we were going. It was close to a few spots for us. The staff was incredibly helpful.
Disliked: Balconies were inconsistent. Ours didn’t even open despite reading there were balconies and had no furniture while some had furniture. The elevator was broken so we had to use a further one. Lots of people smoking weed so my kid smelled weed every time we got out of the only working elevator and I had to explain what it was.

Very positive experience from front...

Liked: The front desk people were excellent. Room was cleaned well and workers were pleasant to interact with
Disliked: I appreciate the upgrades going on at location and felt that experience will be even better upon completion.

Very good

Liked: Good
Disliked: Elevator out of service

Bad

Disliked: This hotel was not kept in good shape and very unusual for a Best Western. The room looked dirty as well so we paid full price and never stayed and told front desk why we were leaving and they didn't seem to care.

Exceptional

Miami trip

Liked: Friendly staff , spacious room , upgraded toilet , comfy bed , great location
Disliked: Decent breakfast

Very bad from the receptionist...

Disliked: Heating system not working in 1 room Blowing cold hair at 61 degrees We had to change rooms.Same problem.Hair conditioner from the room above is very loud .Pillows very uncomfortable.

Very good

Good place and friendly staff

Disliked: The elevator need to be fixed and clean ( need to be repaired )