Good value and comfort for...

Liked: The room was comfortable, clean and quiet. The breakfast buffet had a good assortment of options. The location was ideal for me (traveling for a family occasion nearby). Plus, the price was much better than another hotel in the area where I've stay previously.
Disliked: Really nothing!

Have not been disappointed any...

Liked: Whenever we come up to Longwood Gardens or some of the other sites in the area, we stay at this hotel. We have never been disappointed. There was a time, before Covid, that they would have a chef prepare your eggs for you. We miss that. Breakfast was fine, though.

Exceptional

Good

Exceptional

Staff was very friendly and...

Liked: very clean extremely elegant looking hotel

decent

Liked: the room was spacious and comfy but the game room was outdated.
Disliked: the breakfast was not the best and the ac was too loud

Staff members, Caroline,FrontDesk, Ana,Housekeeper, Meg,Ofc...

Liked: Staff went out of their way to accommodate requests, plus located my errant wallet with Great Dispatch
Disliked: Pillows too Mushy . ..

Comfortable

Liked: Stayed before staff are excellent facilities excellent
Disliked: Property was fine no faults to be had