Best Western Plus Cold Spring Guest Reviews
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0.7 miles from Plymouth centre |
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Leigh Wed, 16 April 2025
Lovely location
Liked: Lovely location. Accommodation is a bit dated - needs decoration updating.
Chanely Sat, 12 April 2025
Superb
Paul Thu, 10 April 2025
Good place to sleep, not...
Liked: It was close to everywhere we needed to be.
Disliked: The Priscilla Alden room was very small. It was a cold and the door has a large gap which made it drafty. Coffee machine overflowed and was cold.
Kimberly Fri, 21 March 2025
Very good
Sarah Thu, 20 March 2025
Pleasant
Disliked: Couldn’t connect to tv. Shower made weird noises and was cold.
R. Wed, 19 March 2025
Not comfortable
Liked: The breakfast is basic. The room is clean, but the furniture, the carpet, curtains, and the wall paper are old so you will not feel it is clean. The colors do not match so you feel uncomfortable. Who uses wall paper any more?
Disliked: The thing is that I was surprised to see that the 'rooms' actually not rooms but small cottages. The property is listed under "hotel" category but it is actually not a hotel building, it is a kind of a motel structure. The pictures that are uploaded here on booking.com do not show that this property is of a motel type. All the pictures shown the inside and the front of the property but not the "cottages" and not the streets leading to them. The pictures do not show the surrounding area so I didn't know that I have to drive to reach my "room".When I checked in, they didn't give me the room that I booked but some other - ugly and depressing- cottage, and I had to drive back to them about three times until I get the room that I booked and the key that opens it. Two of these three times were about replacing the key card until I got the one that was actually working! In the morning, you need to drive in the cold weather to reach the dining area which is located in the reception building. Very inconvenient and very uncomfortable. I feel I was deceived in the type of the property!
Tony Fri, 14 March 2025
Superb
Heidi Thu, 13 March 2025
Superb
Liked: Room was super clean and comfortable. Breakfast was good and the staff was friendly and very helpful. I forgot my coat in the room and all it took was one quick phone call and they're going to send it to me.
Khawaja Thu, 27 February 2025
Very good
Kim Mon, 24 February 2025
Pleasant