Highly recommended! The hotel is just what you need when attending a concert. Friendly and helpful staff, walking distance to the venue, great location.

Liked: Easy check-in and check-out; friendly staff; breakfast included. Perfect location!

I will stay here again.

Liked: Great location; newly upgraded; very clean; very friendly staff; excellent breakfast.
Disliked: None.

Exceptional

Liked: It was clean, comfortable, no strong smelling odor killer. Staff was very helpful and pleasant.

Superb

Liked: Location was perfect, walking distance to many restaurants and concert facilities. Room, coffee and breakfast was great
Disliked: PILLOWS!

Exceptional

Wonderful 3 night stay in...

Liked: Loved the layout of the room and the two bathrooms! We also enjoyed the jetted tub. Bed was comfortable and location of hotel was very convenient. Loved that you supply a notebook in the room with information that we found useful. We called the front desk and asked for more towels (we stayed three nights and did not request maid services during our stay) so someone from your staff delivered a bunch of nice clean towels and even warmed them for us!!! Super appreciated.. We enjoyed New Year's Eve on the balcony watching a spectacular fireworks show from Riverfront park! It was a wonderful 3 night mini vacation for us and we have stayed in many different hotels over the years in Spokane, and we now will be loyal guests/customers to your hotel only! Our stay at your hotel was wonderful. Thank you very much. We will be recommending you to our friends and family. Until next time, Brett and Kim Morris
Disliked: The only negative was that you didn't have any drinks/sodas on our floor with the snack vending machine. We were on 4th floor and the only floor that had drinks/sodas was the 2nd floor, which we went in search of and found finally. Not a huge deal, but would of been super convenient for us, as we are soda drinkers.

Passable

Liked: Room was clean, whirlpool tub was great- not big enough for 2 if you're tall. Liked that streaming services were available to log in to.
Disliked: Check in could've been a lot smootherGetting a text at 5am to reminder about a 12pm checkout is ridiculous Having to give a deposit simply because you're local is a bummer.

Pleasant, comfortable and clean.

Liked: Clean and close to restaurants
Disliked: Easy in and out

Superb

Liked: Good
Disliked: Nothing

Great hotel experience with our...

Liked: Location close to the pet hospital where my dog needed to be. I liked that the best western plus was friendly and the staff all interacted with the guests and their fur babies. The facility was a very clean comfortable pet friendly place . Tania went above and beyond to make our stay awesome. The housekeeper was very quick and helpful with our room swap. The young man in the kitchen allowed us to enjoy our breakfast even though the breakfast just ended. Our two day stay was very nice due to all the staff accommodating to our needs. Thank you all so much. We will be staying there again in the future.

Very good