Best Western Plus Chena River Lodge Guest Reviews
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3.5 miles from Fairbanks centre |
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Roshan Tue, 25 March 2025
Only a place to stay,...
Liked: It was a clean tidy place, easily accessible.
Disliked: The staff at the reception. They would do well to smile. I was away and was contacted by a tour agent at the hotel. They did not try to contact me to inform. The tour agent left.. I lost the tour. When I returned soon after, the reception did not even inquire about my tour or inform about the agent's visit. At checkout time they were in a mighty hurry. We left after we were informed that we should vacate. No courtesies.shown.
Julvalhe Fri, 7 March 2025
Good option with functional location
Liked: Excellent location, close to the airport and the departure of some tours. Having Fred Meyers across the street is a big plus, especially in winter.Breakfast is quite good in quantity and quality.Reception working 24/7.
Disliked: The airport shuttle service is no longer offered, and the room cleaning service needs to be significantly improved. We had to ask reception directly for bathroom supplies twice.
Sarah Tue, 18 February 2025
Not worth what we paid...
Disliked: Room hadn’t been cleaned properly. Woman who checked us in was very aloof and not at all friendly.
Whitwell Fri, 14 February 2025
Very good
Jessica Tue, 31 December 2024
Bad experience
Liked: Service was mediocre beds were uncomfortable and it was loud
Disliked: Loud mediocre service did could not sleep a wink
Walter Fri, 4 October 2024
Super clean and quiet. Good...
Liked: Cleanliness, quiet, comfortable beds and pillows.
Disliked: Nothing noted.
Meg Wed, 2 October 2024
Exceptional
Liked: That is was pup friendly , location
Jordan Tue, 17 September 2024
Exceptional
Liked: Insanely comfortable beds. Nice staff. Decent breakfast
Disliked: Key card was having some issues, but other than that, it was fine.
Elizabeth Sat, 14 September 2024
Exceptional
Ralph Sun, 25 August 2024
Disappointing
Liked: central on where we had to be for the weekend
Disliked: the price it was 345 dollars for a 150 dollar room. i don't understand why Alaskan residents have to pay the tourist rate