Best Western Plus Chain Of Lakes Inn & Suites Guest Reviews
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1.7 miles from Leesburg centre |
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Mike Sat, 15 February 2025
Pleasant
Liked: We thought that the staff was very friendly, pleasant and helpful. The room had an in room safe , fridge, and microwave as well.
Disliked: We liked the size of the room but our biggest issue was the location of our room which was right next to the elevator. We heard the constant noise of the elevator going up and down all day and night. For the price we paid for the room, I expected it to be at least quiet other than from people coming and going down the halls. Honestly, we never heard anyone outside our room at all, just the constant noise from the elevator. That was our biggest issue outside of the confusing entrance and exit of the facility. Not to mention the danger that it has trying to enter or exit as someone else is at the same time. We almost had a head-on collision due to the one alley like entrance/exit at the stop lights. There are other exits. However, that is also a challenge due to traffic and trying to exit safely. Also, the hot tub was green and dirty looking, so we wouldn't use it. We wanted to and looked forward to it, but we weren't going to.
Mike Sat, 15 February 2025
Good
Liked: The staff was friendly and pleasant and very helpful.
Disliked: We definitely didn't like our room location. It was right next to the elevator, and all we heard during the day when in the room and through the night was the elevator going up and down. It was a loud clanging sound as you'd expect to hear from the elevator. We also didn't care for the entrance and exit to the hotel itself. It is very dangerous and confusing until you get the jist of the location. It's a very narrow driveway in between two buildings, almost like an alley. We came close to a head-on collision, trying to leave as another vehicle was trying to enter. Also the pool is not heated which is fine and the water was clear but too cold for our liking and the hot tub was green so we refused to use that. We would have had it been clean and clear. The beds were comfy, and the room was good size. I just wish they had thought about the location of the room next to the elevator. No one wants to be woke up at 5 a.m., especially when you pay a fair amount for the room. because the elevator is going up and down. The breakfast is what you would expect. Nothing fancy, but your options are ok and plenty to choose from.
Kevin Wed, 29 January 2025
Very good
Elaine Thu, 23 January 2025
Comfortable and clean
Disliked: Location and restaurant in front of property. Also fishing boats and trucks took up a lot of parking spaces.
Bob Tue, 21 January 2025
Good
Disliked: No hot water
Nellie Sat, 18 January 2025
It was tolerable.
Liked: Room was big.
Disliked: Could only get luke warm water. Doesn't quite get it when you need a hit shower. At breakfast, the coffee looked and tasted like mud. Had to thin it down with 'hot' water and creamer.
Donna Mon, 6 January 2025
Good
Jeff Fri, 3 January 2025
Very good
Diane Sun, 29 December 2024
Please bring back the older...
Liked: Location close to my family
Disliked: The change in the front desk staff is horrible. The past 2 times I have stayed the front desk service has been horrible. Housekeeping needs to do a better job cleaning the bathrooms
Diane Wed, 25 December 2024
Excellent
Liked: I stay at this hotel every time I travel to Central Florida