Exceptional

Superb

The hotel appeared clean, nice...

Liked: I loved the free breakfast. The options were a pleasant surprise. The staff was amazingly helpful in answering questions, concerning food, room stay, and places to visit in the area. However, there was one employee that went above and beyond in accommodating us on the many problems while at the hotel. The night clerk's name was Elizabeth. Unfortunately, I didn't get her last name, but Elizabeth did EVERYTHING in her power to help us navigate every problem we experience while at the hotel, including dealing with a VERY RUDE customer service rep at booking.com.
Disliked: No room available after booking weeks in advance, dirty room, and finally...ROACHES in the room!

The stay was pleasant but...

Liked: It was cleaned and staffed were very nice
Disliked: I found some earplugs in the bed and reported it morning shift and gave them to her.

It fit the bill for...

Liked: Location
Disliked: A little dated

Good

Liked: Nice for SBU location
Disliked: Not many GF food options

very nice stay overall

Liked: Breakfast was very good - coffee nice and hot. Nice selectionThe bedding could be better - sheets were stiff - and could have used a light blanket.
Disliked: mentioned above

Good

This hotel was a great...

Liked: The staff was wonderful! Check in and check out were simple!
Disliked: I have no complaints.